Media jobs in South Africa
Global Customer Service Advisor - Cape Town (On-site)
Concentrix
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Media24
Global Customer Service Advisor - Cape Town (On-site)
Job summary
A global BPO company in Cape Town is looking for a Customer Service Advisor to join their dynamic team. You will be part of an innovative media campaign and contribute to providing exceptional customer experiences. The ideal candidate will have prior BPO customer service experience and be able to work shifts aligned to US business hours. The role offers a competitive salary, performance incentives, and various employee benefits.
Benefits
Qualifications
- At least 6 months of customer service experience in a BPO contact centre.
- Ability to work shifts aligned to United States business hours.
- Proficient in English verbal and written communication.
Responsibilities
- Work on-site and contribute to media campaigns.
- Achieve and exceed set targets.
- Provide excellent customer experiences.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.