Global Customer Service Advisor - Cape Town (On-site)

Concentrix; Simon's Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A global BPO company in Cape Town is looking for a Customer Service Advisor to join their dynamic team. You will be part of an innovative media campaign and contribute to providing exceptional customer experiences. The ideal candidate will have prior BPO customer service experience and be able to work shifts aligned to US business hours. The role offers a competitive salary, performance incentives, and various employee benefits.

Benefits

Performance incentives

Subsidized transport

Pension fund

Medical aid for the main member

Team building opportunities

Qualifications

• At least 6 months of customer service experience in a BPO contact centre.
• Ability to work shifts aligned to United States business hours.
• Proficient in English verbal and written communication.

Responsibilities

• Work on-site and contribute to media campaigns.
• Achieve and exceed set targets.
• Provide excellent customer experiences.

Skills

Customer service experience in BPO

English communication

Self-motivation

Education

Passed Grade 12

Job description

A global BPO company in Cape Town is looking for a Customer Service Advisor to join their dynamic team. You will be part of an innovative media campaign and contribute to providing exceptional customer experiences. The ideal candidate will have prior BPO customer service experience and be able to work shifts aligned to US business hours. The role offers a competitive salary, performance incentives, and various employee benefits.