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Resumo da oferta
A recruitment agency is seeking an experienced E-commerce Operations Manager to lead a 120-person team across fulfilment, supply chain, and customer service. The role involves overseeing warehouse operations, ensuring efficient order fulfilment, and driving operational excellence. Candidates should have a Bachelor’s degree in a related field and over 5 years of experience in operations or e-commerce management, along with strong leadership skills. This position offers a full-time role based in Paarl, South Africa.
Qualificações
- 5+ years in operations or e-commerce management.
- Fluent in Afrikaans & English.
- Proven people leadership and project management skills.
- Familiarity with Lean / Six Sigma and ERP / WMS systems (advantageous).
- Detail-oriented, analytical and passionate about operational excellence.
Responsabilidades
- Lead and motivate teams, building a strong positive culture.
- Oversee warehouse operations, logistics and fleet management.
- Ensure efficient order fulfilment and exceptional customer experiences.
- Manage supply chain stock control and compliance (including cold chain).
- Deliver process improvements, manage KPIs, budgets and cross-team projects.
Conhecimentos
Formação académica
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