Jobs in East London, South Africa

Remote (US Based)

Morae Global Corporation seeks to find the best and the brightest people – those who understand what it takes to deliver top-quality solutions for our clients.

We are seeking a Technical Project Manager to join our Support Team, responsible for overseeing the ongoing support, operational stability, and enhancement projects of our existing web application hosted on Microsoft Azure. This role plays a crucial part in ensuring the smooth operation, scalability, and continuous improvement of a cloud-based platform built with Vue3 and Laravel.

You will manage day-to-day technical support activities, work closely with internal and external stakeholders, and help drive strategic improvements to the platform while ensuring alignment with compliance and security standards.

Key Responsibilities:

Project & Support Management

• Lead and coordinate daily support operations for the cloud-hosted web application.
• Create and maintain support plans, service-level agreements (SLAs), and issue-tracking documentation.
• Ensure timely resolution, escalation, and communication of incidents, risks, and technical dependencies.
• Manage small to mid-scale enhancement projects from planning to execution.

Collaboration & Stakeholder Engagement

• Work in partnership with the Main Project Manager to define project timelines, budgets, and resource allocation.
• Collaborate with Azure Experts to manage and optimize the infrastructure (Azure App Services with Vue3 & Laravel).
• Act as a liaison between technical teams, business stakeholders, and external vendors to ensure clear, consistent communication and aligned goals.

System Stability & Performance

• Monitor system performance, reliability, and health using appropriate tools and processes.
• Drive improvement initiatives to optimize system scalability, resilience, and security posture.
• Participate in incident response and root cause analysis, contributing to system recovery and future prevention strategies.

Governance & Compliance

• Ensure operations comply with relevant security, data protection, and regulatory standards.
• Develop and maintain documentation on operational best practices, governance frameworks, and risk management protocols.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Project Management, or a related field.
• 4–6 years of project management experience in a technical or cloud-based environment.
• Hands-on experience managing support or development projects for cloud-hosted applications, preferably on Microsoft Azure.
• Prior exposure to web application frameworks like Vue.js and Laravel is a strong advantage.
• Solid understanding of Azure App Services, application monitoring tools, and DevOps processes.
• Familiarity with modern web infrastructure, including front-end frameworks, back-end services, and APIs.
• Working knowledge of cloud-based security, compliance, and data governance principles.
• Strong command of both Agile and Waterfall methodologies.
• Proficient in project management tools like Jira and Zenhub.
• Excellent documentation, problem-solving, and organizational skills.

Contract Details:

Full-time: 40 hours per week

Contract length: 12 months minimum with potential for renewal

Work setup: Remote; must be authorized to work in the U.S.

About Morae Global:

Morae Global is a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms, and partners with leading software and services providers, both within and outside the legal industry. We are a young company but are made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced.