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Job summary
A major retail company in Durban is seeking an experienced Store Manager to oversee daily operations and ensure high standards of customer service. The ideal candidate will have over 5 years of retail management experience, strong people management skills, and a focus on stock control. This role offers a Total Cost to Company compensation structure with medical and retirement benefits.
Benefits
Qualifications
- Minimum 5 years of retail and retail management experience.
- Ability to train employees and be an effective salesperson.
- Strong customer service, stock management and communication skills.
Responsibilities
- Manage daily operations of business and ensure sales goals are met.
- Direct employees in daily operations such as serving customers.
- Ensure adherence to health and safety regulations.
Skills
Education
About the Role — As a Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.
- Manage daily operations of business and ensure sales goals are met
- Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
- Assign duties to relevant employees
- Conduct onboarding of new employees
- Ensure adherence to health and safety regulations
- Track and manage inventory at store
- Shifting staff to ensure effective cover
- Daily, weekly & monthly reporting
- Staff motivation
- Matric / Grade 12 minimum requirement
- Additional qualification an advantage
- Minimum 5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
- Strong customer service, Stock management and communication skills
- Luxury brands experience an advantage
- People Management
- Inventory Control
- Customer Service
- Staff Training
- Reporting
Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.
Carrol Boyes is an equal opportunity employer, ensure diversity in all levels of the organisation.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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