Business Support Executive - Data & Content Management

Smart PA; South Africa; Remote; ZAR 675 000 - 901 000; Full time

Job summary

A leading business support service is seeking a Business Support Executive for data & content management. This remote role involves curating research data, coordinating content updates across platforms, and ensuring data integrity. The ideal candidate has proven experience in data-focused administrative roles and excels in communication. Competitive salaries and growth opportunities are offered.

Benefits

Competitive salaries

Yearly bonuses

33 days holiday

Growth opportunities

Qualifications

• Proven experience in content management or administrative role focused on data.
• Expert proficiency with spreadsheet functions and data validation.
• Ability to communicate technical concepts to non-technical colleagues.

Responsibilities

• Curate and manage research data to ensure integrity.
• Coordinate content updates across various platforms.
• Process and clean data for analysis or reporting.

Skills

Attention to detail

Proficiency in spreadsheet software

Strong written and verbal communication skills

Curiosity about data systems

Tools

Excel

Google Sheets

Job description

Business Support Executive - Data & Content Management

Permanent employee, Full-time – South Africa, Remote. Salary: 400,000 – 580,000 R per year.

Job Description

At SmartPA, we don’t just provide support – we transform it. Our mission is to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

Key Responsibilities and Skills

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client‑facing department, you’ll be the heartbeat of our business – delivering high‑impact, tailored support to a key client account daily.

In the role of Business Support Executive, you’ll provide bespoke solutions to a variety of stakeholders, tackle real challenges, and build meaningful relationships.

This role is assigned to a dedicated client – a global tech giant – representing our brand while working closely with them.

What Your Day Will Look Like

• Curate and Govern Research Data – manage the lifecycle of complex, unstructured research datasets, ensuring data integrity and compliance.
• Coordinate content updates across platforms (e.g., internal knowledge bases, dashboards, microsites, Google Sheets and NotebookLM), gathering, formatting, and publishing information.
• Process and clean raw data using spreadsheets, preparing it for analysis or reporting.
• Develop and document standards, processes, and governance policies for content and data management.
• Manage multiple projects simultaneously while maintaining high quality under tight deadlines.

Skills

About You

You are highly organized, meticulous, and comfortable handling large volumes of information. You have a natural curiosity about data systems and always look for ways to make processes more efficient. You communicate effectively, translating technical data concepts to non‑technical colleagues.

Experience

What You’ll Need

Your experience is key, but your attitude sets you apart.

Essential

• Proven experience in a content management, data entry, or administrative role with a focus on data.
• Expert proficiency with spreadsheet software (e.g., Excel, Google Sheets), including functions, pivot tables, and data validation.
• Excellent attention to detail and a methodical approach to identifying and correcting data inaccuracies.
• Strong written and verbal communication skills.
• Ability to simplify data for end users, enabling quick decision‑making through charts or concise summaries.

Desirable

• Comfortable with basic querying and data manipulation.
• Experience with a CMS or CRM platform.
• Experience with data governance best practices.
• Familiarity with version control and modern documentation practices.

Work Remotely

Yes

Salary

£30,000 – £40,000 (depending on experience)

Schedule

Monday – Friday, 2:00pm to 10:30pm (UK time) covering 9:00am to 5:30pm (EST)

Job Type

Full‑time, Permanent (37.5 hours per week)

What's in it for you?

• Competitive salaries
• Yearly bonuses based on company, department, and individual performance
• Department‑based incentives
• Remote work
• 33 days holiday
• Growth opportunities: develop your skills, advance your career, and grow with a company reshaping the industry