Jobs in Durban, United States

Reporting to the VP Solution Delivery we are looking for a Solution Delivery Manager to join the team in South Africa. You will be responsible for the successful commercial delivery within territory related to our product lines.

The Solutions Delivery Team is at the heart of the business customer centric and accountable for the initial customer on-boarding through to the commercial delivery (in-life) of our product lines. As the Solution Delivery Manager you will also have close interaction with the customer sales product engineering QA architecture PMO legal finance and senior management teams.

• Project kick-off & governance definition.
• Resource mapping requirements (internal and external) and planning to execute the delivery activities.
• Project planning : define and document project scope objectives tasks prioritization ownership deliverables deadlines and success criteria.
• Test strategy definition.
• Develop a join project communication plan with the Customer.

• Effectively manage client expectations (timelines resources feasibility roadmap).
• Drive the detailed and high-level project schedules and plans.
• Solution configuration and testing with all the stakeholders involved in the project.
• Operationally manage and coordinate internal and external resource availability.
• Liaise with sales product managers legal PMO engineering and support to translate and execute customers roadmap and requirements into change requests training and support collateral and in-life support set up.
• Ensure plan accuracy through rollout and manage the associated risks.
• Track Time to Value.
• Responsible for successful solution delivery and handover to In-life management.

• With Customers : Maintain a joint project communication plan in order to drive execution.
• Trustonic internal : Maintain an accurate record of the latest activities progress / risks / delays within the Trustonic reporting framework.

• Previous experience in a lead solution delivery / project management role ideally in the mobile semiconductor or internet security industry.
• Demonstrable customer facing experience planning forand executing multiple complex customer rollouts and can do so using a limited number of resources.
• Successful trackrecord in delivery activities within a System Integration and SaaS business environment.
• Familiar with complex technologies landscapes and security software.
• Awareness of security software.
• Knowledge of software development lifecycle.
• Knowledge of PRINCE 2 / PMBOK / Six Sigma.
• Wrike or similar project management tools.
• Microsoft Office tools.
• JIRA.

As the Solution Delivery Manager you have :

• Strong interpersonal communication skills with expertise in distilling complicated topics to a broader internal and external audience.
• Ability to problem-solve any challenge with creativity organization and patience.
• Strong influencing skills and negotiation / mediation skills.
• Ability to motivate and drive focus for internal / external people not under direct reporting.
• Empathy and customer centricity.
• High degree of natural ability to be organised and organise others.
• Strong ability to multitask and thrive in a timeline-driven environment.
• Proactive mindset and inquisitive.
• Capability to look at the big picture and quickly identify levers and challenges.
• Tenacity with a problem-solving approach.
• Abilityto thrive in a dynamic constantly evolving small team environment.
• Prepared to invest whatever effort is required to get the job done.
• Good creative intelligence.
• Organized rigorous and autonomous.
• Curious.
• Fluency in English is required as it is the business language in the Company.

• Bachelors degree and / or relevant experience

Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower engage enable and value differences between people including; different races ethnicities genders ages religions disabilities and sexual orientations with differences in education backgrounds skill sets experiences and knowledge.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Experience : years

Vacancy : 1