Line Manager Quality Control

University of Fort Hare; Hartswater; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable educational institution in South Africa is seeking a detail-oriented Debtors Clerk / Finance Administrator to join their finance team. The role focuses on managing debtor accounts, ensuring collections, reconciling cash-ups, and maintaining accurate financial records. Candidates should have strong numerical and analytical skills, proficiency in Microsoft Office, and experience in finance administration. A tertiary qualification in Finance is advantageous. Remote work conditions may be considered depending on the candidate's proximity to the office.

Benefits

Medical aid contribution

Provident fund contribution

Qualifications

• Experience in debtors’ control or finance administration.
• Solid understanding of credit policies and cash management.
• Ability to work independently and within a team.

Responsibilities

• Manage debtor accounts and ensure timely collections.
• Reconcile daily cash-ups and maintain financial records.
• Prepare age analysis reports and assist with reconciliations.

Skills

Attention to detail

Credit control

Communication

Numerical skills

Analytical skills

Organizational skills

Time management

Education

Matric

Tertiary qualification in Finance, Accounting, or Business Administration

Tools

Microsoft Office

Accounting software

Job description

DEBTORS CLERK

DEBTORS CLERK
Cape Town (Kraaifontein): My client is seeking a detail-oriented Debtors Clerk / Finance Administrator to join their finance team. The role focuses on managing debtor accounts, ensuring timely collections, reconciling cash-ups, and maintaining accurate financial records, while applying strong credit control practices and delivering professional customer and internal communication.

Purpose of the Role: To manage debtor accounts, ensure timely collections, reconcile cash-ups, and maintain accurate financial records. The role requires strong attention to detail, sound credit control practices, and professional communication with customers and internal teams.

Key Responsibilities Include but Are Not Limited To

• Debtors Management: Set up and maintain customer accounts and contact details; Allocate payments and monitor age analysis; Enforce credit policies and follow up on overdue accounts; Communicate professionally with clients regarding outstanding amounts
• Cash and Banking: Reconcile daily cash-ups from stores and drivers; Process receipts, payouts, and banking; Ensure correct cash handling and security procedures
• Credit Control: Administer credit applications and approvals; Conduct reference and credit checks; Review and update customer credit limits
• Reporting and Record Keeping: Maintain accurate filing and documentation; Prepare weekly age analysis reports; Assist with reconciliations, stock takes, and cost-saving initiatives; Handle queries promptly and professionally
• General Duties & Personal Excellence: Perform ad-hoc administrative duties; Demonstrate flexibility and strong independent work ethic

Criteria

• Matric
• Tertiary qualification in Finance, Accounting, or Business Administration advantageous
• Experience in debtors’ control or finance administration
• Solid understanding of credit policies and cash management
• Strong numerical, analytical, and reconciliation skills
• Proficiency in Microsoft Office and relevant accounting software
• Excellent organisational and time-management skills
• High attention to detail and accuracy
• Ability to work independently and within a team

Candidates who currently reside in close proximity to the Northern Suburbs of Cape Town are invited to apply for this position

(Medical aid and provident fund contribution by the company, Market related)

DEBT COLLECTION CALL CENTRE / BRANCH MANAGER

Cape Town: My client, a well-established company specialising in debt-recovery solutions, is seeking an experienced Call Centre Operations Manager to lead their Cape Town-based operations team. Previous experience in debt collection / financial call centre operations is non-negotiable.

Purpose of the Role: The purpose of this position is to oversee and optimise the day-to-day operations of a busy call centre environment, managing approximately 40 call centre agents and team leaders. The role requires a highly organised and experienced leader with strong business acumen, excellent communication skills in both English and Afrikaans, and the ability to ensure operational efficiency while maintaining service excellence.

Key Responsibilities Include but Are Not Limited To

• Leading and managing a team of approx. 40 call centre agents and team leaders
• Monitoring daily workflows and ensuring all operational targets are met
• Implementing strategies to improve productivity, quality, and debtor engagement outcomes
• Conducting performance reviews, coaching, mentoring and ongoing staff development
• Ensuring adherence to company policies, procedures and code of conduct
• Analysing operational data, call statistics and financial performance indicators to support strategic decisions
• Working closely with senior management to align operational goals with business objectives
• Overseeing office management responsibilities to ensure a smooth and professional working environment
• Identifying process improvements and implementing best-practice methodologies
• Assisting with recruitment, training and onboarding of new staff
• Ensuring compliance within the debt recovery framework and client service standards
• Managing escalations and resolving complex queries professionally and efficiently

Criteria

• Proven experience in a Debt Collection / Financial Call Centre Manager role is mandatory
• Strong managerial and leadership capabilities with experience managing large teams
• Solid financial and business acumen with the ability to interpret operational and performance data
• Fully bilingual in English and Afrikaans, with excellent verbal and written communication skills
• Strong problem-solving abilities and the capacity to make informed decisions under pressure
• Professional, well-presented and confident when interacting with internal teams and senior management
• High level of integrity, accountability and organisational skills
• Experience within the debt recovery, financial services, or related industry will be advantageous
• Proficient in MS Office and call centre / CRM systems

Remuneration and Hours of Work

• Market-related remuneration with commission structure
• On appointment membership to medical aid is compulsory (company contribution)
• Provident Fund contribution
• Normal business hours, Monday to Friday, with flexibility required depending on operational needs

MARKET-RELATED REMUNERATION – BRIEF:

Brief: front of house manager|italian restaurant management|kitchen manager

KITCHEN / FRONT OF HOUSE MANAGER

Somerset West: Somersen West: My client, a premium Italian-style restaurant operating in an open-kitchen environment, is seeking an experienced Kitchen / Front-of-House Manager to take on a senior, hands-on leadership role with real responsibility and influence.

Purpose of the Role: To lead and manage the kitchen operation while overseeing front-of-house flow in an open-kitchen setting, ensuring strict adherence to recipes, preparation methods, and service standards.

Key Responsibilities Include But Are Not Limited To

• Leading the kitchen team with calm, consistent, hands-on leadership
• Ensuring strict adherence to recipes, prep methods, portion control and Italian cooking techniques
• Maintaining disciplined mise en place, storage, labelling and stock rotation
• Monitoring heat control, timing and technique to prevent waste, burning or poor execution
• Tasting food daily and correcting quality issues immediately
• Training and retraining staff to ensure standards are followed automatically
• Preventing shortcuts and poor prep practices through proactive supervision
• Overseeing kitchen cleanliness, organisation and operational efficiency
• Managing stock control, ordering, waste reduction and prep planning
• Maintaining a visible, professional presence in an open-kitchen environment
• Overseeing front-of-house flow, pacing and communication to support smooth service
• Stepping in early to address service or communication breakdowns between kitchen and FOH
• Leading by example with punctuality, professionalism and attention to detail
• Providing feedback and operational input to the owners to support continuous improvement

Criteria

• Proven experience in a kitchen leadership or kitchen management role
• Strong background in Italian or Italian-style cuisine, with pizza and pasta experience a distinct advantage
• Disciplined approach to systems, standards and consistency
• Confident and fair leader able to correct staff and hold standards without aggression
• Experience managing kitchen teams, prep schedules, stock control and service delivery
• Comfortable working in an open-kitchen environment and representing the brand daily
• Solid understanding of health, safety and hygiene standards
• Organised, observant and detail-focused
• Able to remain calm, focused and effective under pressure
• Formal culinary training is advantageous

MARKET-RELATED REMUNERATION (Company medical aid and provident fund contribution, Market related)

RESERVATIONS AGENT – LUXURY 5-STAR HOTEL & SPA

Cape Town | Iconic Property | Career-Building Role

Award-winning 5-star Hotel & Spa in Cape Town is seeking a polished and service-driven Reservations Agent to join its high-performing team. This is an opportunity for someone who enjoys working with discerning international guests and delivering seamless, personalised service from the first interaction.

Purpose of the Role: Responsible for the accurate handling of all reservation enquiries and bookings, ensuring optimal occupancy, revenue support, and a seamless guest experience in line with luxury hotel standards.

Key Responsibilities Include but Are Not Limited To

• Responding to reservation enquiries from guests, travel agents, and online platforms
• Capturing and maintaining accurate reservation records
• Providing accurate information on room types, rates, packages and inclusions
• Monitoring availability and communicating constraints to the Reservations Manager
• Processing deposits and relevant reservation documentation
• Ensuring reservation information is communicated to Front Office and departments
• Managing booking channels and handling guest correspondence
• Supporting group and special bookings and liaising with internal stakeholders
• Maintaining confidentiality and service excellence

Criteria

• Post matric qualification
• Minimum 2 to 3 years’ experience as a Reservationist in a luxury hotel
• Strong working knowledge of Opera and MS Office
• Excellent administrative and detail-oriented skills
• Ability to work under pressure and during peak periods
• Professional communication with a guest-centric approach
• High integrity and discretion
• Well presented, service driven, and team oriented
• Must reside in or near the Cape Town Southern Suburbs

Candidates who meet criteria are invited to apply

HOUSEKEEPING MANAGER

STELLENBOSCH - HELDERBERG WINE ROUTE: My client, an esteemed Guest Lodge in the Cape Winelands, seeks a senior Housekeeping Manager with luxury hospitality experience and strong people management capability to lead a high-performing Housekeeping operation. This role is hands-on and requires a leader who thrives in a high-expectation, detail-driven environment.

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional cleanliness, presentation, hygiene, and guest service across all areas in line with hotel policies.

Key Responsibilities Include but Are Not Limited To

• Lead and motivate the Housekeeping team
• Ensure compliance with uniform, hygiene and conduct policies
• Coordinate daily with Reception on occupancy and VIPs
• Plan daily duties and checklists
• Inspect rooms and areas to ensure standards
• Identify maintenance issues and coordinate resolution
• Maintain high standards of cleanliness and guest service
• Oversee laundry services and stock control
• Ensure health, safety and hygiene compliance
• Develop and maintain housekeeping procedures
• Lead training and performance management
• Staff rostering and stock management

REQUIREMENTS

• Experience as a Housekeeping Manager or Senior Supervisor in lodge/hotel
• Strong leadership and people management
• Attention to detail and quality
• Good organisational and communication skills
• Knowledge of health, safety and hygiene regulations
• Ability to work shifts, weekends and holidays

MARKET-RELATED REMUNERATION

BOOKKEEPER

Cape Town – Kraaifontein: My client, a reputable company in premium culinary essentials, seeks a Bookkeeper to join its Finance Team.

Purpose of the Role: Maintain accurate financial records, assist with reconciliations and ensure processes align with company objectives.

Key Responsibilities include but are not limited to: Capture and process journal entries; Manage daily bank reconciliations; Process debtor/creditor transactions; VAT returns; Month-end procedures; Intercompany processing; GRV and stock queries; Cash deposits; Bank reconciliations; Ensure accuracy of transactions; Provide admin/finance support; Assist with salaries.

Criteria

• Strong attention to detail
• Advanced Excel and analytical ability
• Proficient in English and Afrikaans
• Reside in Northern Suburbs

Market related Monthly Basic Plus Commission

SALES REPRESENTATIVE

SALES REPRESENTATIVE
Somerset West: An established supplier of industrial and specialised chemical solutions seeks a Sales Representative to grow sales in the Helderberg region.

Purpose of the Role: To grow sales by servicing existing customers, securing new business, and achieving monthly targets through disciplined sales execution.

Key Responsibilities Include but Are Not Limited To

• Service and grow existing accounts
• Identify new business opportunities
• Present products to customers
• Achieve monthly targets
• Sales admin and documentation
• Maintain customer records
• Attend meetings and trainings
• Assist with debt collection in support of the debtors department
• Ensure all sales are paid before commission
• Represent the company professionally

Criteria

• Minimum Grade 12
• Valid driver’s licence
• Proven sales experience in chemical/industrial environments
• Strong negotiation and relationship skills
• Target-driven with consistent performance
• Good admin and computer skills
• Self-motivated and able to work independently
• Proficient in English and Afrikaans

Remuneration: Basic market-related plus commission; own laptop/vehicle/mobile

OTHER OPPORTUNITIES

Various roles listed across administrative, compliance, accounts, analytics, and leadership in Somerset West, Stellenbosch, Cape Town, and surrounds. Examples include:

• Quality Controller / Line Manager in lean manufacturing
• Creditors Clerk for construction/building materials
• Applied Scientist / Software Engineer in Technopark
• Senior Sales Engineer (electronic components)
• Business Analyst / BI Manager in agricultural marketing
• Compliance Monitoring Officer in financial services (Somerset West)
• Administrative roles supporting financial advisers (Faerie Glen, Pretoria)
• Temporary Senior Financial Accountant for international client in Somerset West

REQUIREMENTS AND ERS

Note: The descriptions above include a mix of responsibilities, criteria, remuneration, and locations across multiple roles. Details may include multiple formatting inconsistencies or duplications in the original source, but each role retains its core duties and qualifications where explicitly stated.