Location: Cape Town (remote or hybrid)
Industry: Information technology
Salary: R70k – R80k p/m neg on exp
Type: Contractor role – Full-time
Start date: Preferably asap or after notice period
Main role:
Implement and optimise Field Service solutions while serving as a technical expert.
Requirements:
- Microsoft certifications in Dynamics 365 or Field Service (preferred)
- 3+ years implementing Microsoft Dynamics 365 Field Service
- Experience with Field Service mobile solutions
- Power Platform configuration experience (Power Automate, Power Apps)
- Background in resource scheduling optimization
- Knowledge of IoT integration with Field Service
- Experience in Agile implementation methodologies
- Demonstrated expertise with Field Service plugins development and customization
- Proven experience implementing Dual Write solutions
- Strong technical presentation and client communication skills
- Experience of gathering and documenting client requirements
- Ability to explain complex technical concepts to non-technical stakeholders
Personal skills:
- Excellent verbal and written communication skills
- Problem-solving mindset
- Client-focused approach
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
Responsibilities:
- Implement and configure Microsoft Field Service solutions for enterprise clients
- Provide expertise on Field Service plugins and Dual Write functionality
- Lead client-facing technical discussions and requirements gathering sessions
- Translate business needs into technical solutions
- Configure custom plugins to extend Field Service capabilities
- Design and implement Dual Write scenarios connecting Field Service with Finance and Operations
- Troubleshoot complex integration issues
- Deliver training and knowledge transfer to client teams