Call Centre Manager : Lead Teams To Peak Recoveries

Ver-Tex Solutions; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic solutions provider in Pretoria seeks a Call Centre Manager to lead their Collections division. The successful candidate must possess extensive management experience, particularly in collections, to drive team performance and ensure high service delivery. This full-time role focuses on personnel and portfolio management with a strong emphasis on optimizing team productivity. The ideal candidate will have proven leadership skills and a track record of operational success.

Qualifications

• Extensive management experience in collections.
• Proven track record in optimizing team productivity.
• Strong leadership skills essential.

Responsibilities

• Lead a team in the Collections division.
• Drive team performance and ensure high service delivery.
• Manage personnel and portfolio to achieve results.

Skills

Leadership skills

Management experience in collections

Job description

A dynamic solutions provider in Pretoria is looking for a Call Centre Manager to lead a team in their Collections division.

This role requires extensive management experience, ideally in the collections field, to drive team performance and ensure high service delivery.

The ideal candidate will have strong leadership skills and a proven track record in optimizing team productivity and operational success.

This full-time position focuses on both personnel and portfolio management with the goal of achieving exceptional results.