Senior Client Support Manager | Lead & Elevate Service

Fortna; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics solutions company in Johannesburg is seeking an experienced Client Support Manager to lead the Client Support Team. The role focuses on maintaining strong client relationships, monitoring client systems, and guiding team members towards efficient case resolutions. The ideal candidate must demonstrate proven leadership skills and a solid background in customer service. This full-time position offers a dynamic work environment, making it an exciting opportunity for the right individual.

Qualifications

• Proven leadership skills in a client support or customer service role.
• Experience in maintaining strong client relationships.
• Ability to guide team members towards efficient case resolutions.

Responsibilities

• Provide leadership to the Client Support Team.
• Monitor client systems to ensure optimum performance.
• Maintain and strengthen relationships with clients.

Job description

A leading logistics solutions company in Johannesburg is seeking a Client Support Manager to provide leadership to the Client Support Team.

This role involves maintaining strong client relationships, monitoring client systems, and guiding team members to achieve efficient case resolutions.

The ideal candidate will have proven leadership skills and experience in customer service.

This is a full-time position offering a dynamic work environment.