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Office Automation Technician
Job summary
A dynamic client company in Gqeberha is seeking an Office Automation Technician to install, maintain, and support office and energy automation products. The successful candidate will have technical expertise, with experience in maintaining printers and familiarity with solar systems. Strong communication skills and the ability to engage with clients are essential. Additionally, the role involves a focus on business development and mentoring junior staff, emphasizing both technical and interpersonal skills.
Qualifications
- Experience in maintenance and repair of multi-brand printers/copiers.
- Familiarity with time attendance and access control technology.
- Valid driver's license and reliable transport is required.
Responsibilities
- Install and repair multifunction printers and copiers.
- Provide technical support for solar software systems.
- Manage service calls and installations professionally.
Skills
Our client is seeking a proactive and technically skilled Office Automation Technician to join their dynamic team. This critical role involves the installation, maintenance, and support of the company’s diverse range of office and energy automation products. The ideal candidate is a motivated individual with strong technical expertise who is equally passionate about business development and mentorship.
- Technical experience in the maintenance and repair of printers/copiers (multi-brand experience is a plus).
- Experience or familiarity with solar software and systems management.
- Familiarity with maintaining and supporting time attendance and access control technology.
- Strong people skills and the ability to build rapport quickly with clients and team members.
- Proficient written and verbal communication skills, particularly in telephonic communication for remote diagnostics and support.
- A valid driver's license and reliable transport is required (as travel to client sites may be necessary).
- Install, configure, diagnose, and repair multifunction printers (MFPs) and copiers, ensuring high availability and optimal performance for client print environments.
- Provide technical support and maintenance for specialized business solutions, such as the installation and maintenance of systems related to Solar Software and renewable energy solutions.
- Servicing and troubleshooting of Time Attendance and access control systems.
- Act as a key technical liaison for clients, managing service calls and installations professionally.
- Effectively manage technical issues through telephonic communication and remote support, providing clear, solution-oriented guidance to users.
- Actively engage with the business growth strategy and demonstrate a passion for business by identifying opportunities for client solutions and service improvement.
- Demonstrate a strong passion for mentorship by training clients on new systems and assisting in the development and skill transfer to junior technical staff.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.