4 666

Customer Service jobs in South Africa

Chief Training & QA for AI-Driven Customer Experience

Brsk

Johannesburg
On-site
ZAR 600,000 - 800,000
17 days ago
I want to receive the latest job alerts for “Customer Service” jobs

Retail Front & Back Office Supervisor — Lead & Grow

Jd Group

Pretoria
On-site
ZAR 300,000 - 400,000
17 days ago

Cruise Ship Hospitality Pros Wanted — Relocate & Work at Sea

On Consulting (Pty) Ltd

Durban
On-site
ZAR 200,000 - 300,000
17 days ago

Head Of Training & Qa — Customer Excellence

Brsk

Johannesburg
On-site
ZAR 600,000 - 800,000
17 days ago

Team Leader - Outbound - Centurion, South Africa

Wns (Holdings) Limited (Adr)

Gauteng
On-site
ZAR 200,000 - 300,000
17 days ago
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Retail Store Manager — Lead Team, Service & Performance

Top Vitae

Gauteng
On-site
ZAR 300,000 - 400,000
17 days ago

Waste Solutions: Key Account Lead (Western Cape)

Afrikye

Durban
On-site
ZAR 300,000 - 450,000
17 days ago

Retail Floor Lead: Boost Store Performance & Service

Tfg Limited

Durban
On-site
ZAR 200,000 - 300,000
17 days ago
HeadhuntersConnect with headhunters to apply for similar jobs

Store Manager: Lead a Community Bookstore

Bargain Books

Johannesburg
On-site
ZAR 300,000 - 400,000
17 days ago

Logistics & Supply Chain Project Lead (Contract, 6 Months)

Toyota Sa

Johannesburg
On-site
ZAR 200,000 - 300,000
17 days ago

Logistics & Supply Chain Project Lead (6-Month Contract)

Toyota Sa

Johannesburg
On-site
ZAR 200,000 - 300,000
17 days ago

Store Manager : Lead A Community Bookstore

Bargain Books

Johannesburg
On-site
ZAR 300,000 - 400,000
17 days ago

Retail Store Manager - Lead Team, Boost Sales & Service

Top Vitae

Gauteng
On-site
ZAR 300,000 - 400,000
17 days ago

Retail Floor Leader — Customer-Centric Ops & Kpi Driver

Tfg Limited

Durban
On-site
ZAR 200,000 - 300,000
17 days ago

Technical Consultant: Data Integrations & Analytics

Careers

Gauteng
Hybrid
ZAR 300,000 - 400,000
17 days ago

Executive Manager: Commercial and Sales

Lesley Snyman and associates CC

Springs
On-site
ZAR 800,000 - 1,000,000
17 days ago

Strategic Account Manager – Growth & Partnerships

Quantum Recruitment

Gauteng
On-site
ZAR 500,000 - 700,000
17 days ago

Claims Investigator & Fraud Prevention Expert

Telesure Investment Holdings (Tih)

Durban
On-site
ZAR 200,000 - 300,000
17 days ago

Impactful Claims Investigator & Fraud Prevention Specialist

Telesure Investment Holdings (Tih)

Durban
On-site
ZAR 200,000 - 300,000
17 days ago

Remote Lettings Negotiator — Uncapped Commission

The Legends Agency

Welkom
Remote
ZAR 200,000 - 300,000
17 days ago

Remote London Lettings Negotiator — Uncapped Commission

The Legends Agency

Welkom
Remote
ZAR 200,000 - 300,000
17 days ago

Retail Pharmacist - Lead & Develop Team

Shoprite Holdings Ltd

Upington
On-site
ZAR 500,000 - 700,000
17 days ago

Field Service Engineer: Onsite & Remote IT Support

Gijima Holdings HR

Johannesburg
On-site
ZAR 300,000 - 400,000
17 days ago

Facilities Operations & Maintenance Leader

Marriott Hotels Resorts

Cape Town
On-site
ZAR 300,000 - 400,000
17 days ago

Sales Specialist: Fashion & Home Décor Expert

Tfg (The Foschini Group)

Durban
On-site
ZAR 200,000 - 300,000
17 days ago

Top job titles:

Civil Engineer jobsGraphic Design jobsBusiness Analyst jobsGis jobsCreditors Clerk jobsStudent jobsNurse Assistant jobsRemote Work From Home jobsSupervision jobsWarehouse Worker jobs

Top companies:

Jobs at TfgJobs at SanlamJobs at Ernst & YoungJobs at BpJobs at Burger KingJobs at DanoneJobs at PaypalJobs at AccaJobs at ColgateJobs at Standard Chartered

Top cities:

Jobs in JohannesburgJobs in Cape TownJobs in DurbanJobs in PretoriaJobs in Port ElizabethJobs in BloemfonteinJobs in GqeberhaJobs in SowetoJobs in PietermaritzburgJobs in East London

Similar jobs:

Customer Service Remote jobsCustomer Service Consultant jobsService Adviser jobsCustomer Service Agent jobs
Chief Training & QA for AI-Driven Customer Experience
Brsk
Johannesburg
On-site
ZAR 600 000 - 800 000
Full time
17 days ago

Job summary

A leading communications provider in Johannesburg is seeking an experienced Head of Training and Quality Assurance. This role involves leading training programs and quality assurance initiatives across customer service. The ideal candidate should have proven experience in training design, quality assurance, and strong facilitation skills. Collaboration with internal teams and external partners will be key to success in this role. Applications close on 3rd November at 10 am.

Qualifications

  • Proven experience in training design and QA functions.
  • Strong facilitation skills.
  • Experience with AI tools.

Responsibilities

  • Lead training programs across customer service.
  • Oversee quality assurance initiatives.
  • Collaborate with internal teams and external partners.

Skills

Training design
Quality assurance functions
Facilitation
AI tool application
Job description
A leading communications provider in Johannesburg is seeking an experienced Head of Training and Quality Assurance. This role involves leading training programs and quality assurance initiatives across customer service. The ideal candidate should have proven experience in training design, quality assurance, and strong facilitation skills. Collaboration with internal teams and external partners will be key to success in this role. Applications close on 3rd November at 10 am.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.