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Director of Operations – MSF Ubuntu

Faz parte dos primeiros candidatos.
Doctors Without Borders Southern Africa
Johannesburg
ZAR 1.200.000 - 1.500.000
Faz parte dos primeiros candidatos.
Há 6 dias
Descrição da oferta de emprego

Job title : Director of Operations – MSF Ubuntu

Job Location : Gauteng, Johannesburg Deadline : August 21, 2025 Quick Recommended Links

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Purpose of the role

  • As Director of Operations (DO), the role will lead the strategic operational direction of MSF Ubuntu, rooted in Eastern and Southern Africa, while acting globally.
  • The position is responsible for overseeing the design, execution and evolution of the operational portfolio, ensuring alignment with MSF Ubuntu’s core concepts : community leadership, interdependence, maximising sustainable outcomes, accountability, and locally rootedness.
  • The role will be accountable for translating MSF Ubuntu’s medical-humanitarian mission into transformative and high-impact operations, while also anchoring our decision-making in community needs to deliver a people-centred approach.

    • Job Dimensions

  • Reports to : General Director, MSF Ubuntu
  • Location : Johannesburg or Nairobi, with frequent regional and international travel (30–40%)
  • Team Management : Supervises a multidisciplinary team of Country Operational Managers, Head of Community Engagement, Head of Analysis, Advocacy, Representation & Networking and the Head of the MSF Ubuntu E- Team
  • Budget Responsibility : Shared oversight of multi-million-euro portfolio and operational resource allocation
  • Organisational Integration : Member of Ubuntu Executive Management Team, and contributor to RIOD (International Platform of Operational Directors)

    • Key Responsibilities

    Strategic Leadership & Planning

  • Lead the formulation and evolution of MSF Ubuntu’s operational strategy, including multi-year and annual operational plans.
  • Ensure integration of Ubuntu’s foundational concepts, including community- led approaches, decentralised leadership, and accountability into core operation activities of the OD.
  • Champion agile and adaptive programming that reflects the changing humanitarian landscape

    • Operational Oversight & Performance

  • Provide strategic oversight across all active projects and country programmes
  • Approve project lifecycle decisions : community engagement, start-up, expansion, scale-back and handover
  • Monitor the quality of care and operational effectiveness, embedding MEAL principles and patient / community feedback mechanisms

    • Security & Risk Management

  • Design proactive and inclusive security management policies that prioritize community acceptance, contextual awareness, and risk mitigation strategies.
  • Continuously assess operational environments (including conflict zones, unstable regions, or health emergencies) to adapt security protocols accordingly.
  • Foster trust and collaboration with local communities, authorities, and other NGOs to enhance security through acceptance and understanding of MSF expectations.
  • Participate in Critical Incident Management structures and uphold MSF’s duty of care to staff and patients.
  • Ensure rapid and coordinated responses to security breaches, critical security incidents, or medical emergencies.

    • People Leadership & Team Development

  • Manage and mentor a diverse team of senior operational staff, fostering leadership growth and accountability
  • Uphold MSF Ubuntu’s EDI and blended staffing principles
  • Lead performance management and development planning for all direct reports

    • Interdependence, Partnerships & Representation

  • Cultivate collaborative alliances within MSF and with key external actors : Ministries of Health, civil society, academia, and humanitarian stakeholders
  • Represent MSF Ubuntu in MSF international platforms (RIOD), and in media or advocacy spaces when relevant
  • Strengthen ties with affected communities, supporting their voice in operational choices and public positioning

    • Innovation, Advocacy, and Medical Leadership

  • Drive operational innovation aligned with Ubuntu’s people-centred and maximising sustainable outcomes frameworks
  • Collaborate with the Medical Director and technical referents to ensure medical strategy is embedded in operational planning
  • Promote evidence-based advocacy, operational communications and the Ubuntu principle of “Speaking Out”

    • Experience, Qualifications, and Skills

    Essential

  • At least 12 years’ humanitarian programme experience, including as Head of Mission or equivalent senior leadership role
  • At least 7 years’ humanitarian programme experience with MSF.
  • Proven expertise in managing complex medical-humanitarian operations and navigating high-risk environments
  • Demonstrated ability to lead multi-disciplinary, multicultural teams
  • Strong understanding of the global political, humanitarian and medical context
  • Budgeting and resource allocation for large-scale, multi-country operations
  • Fluency in English required

    • Desirable

  • Prior experience with MSF or similar INGO.
  • French, Portuguese, Swahili or Arabic are strong assets

    • Core Competencies

  • Strategic Vision & Adaptive Leadership
  • Inclusive and People-Centred Approach
  • Risk Management & Operational Decision-Making
  • Cross-Cultural Communication & Negotiation
  • Transformational Leadership and Innovation
  • Crisis and Security Management

    • EndFragment

  • Administrative / Management jobs

    • * O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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