1,046

Bank jobs in South Africa

Withdrawals Agent -Online Gambling / Gaming

Withdrawals Agent -Online Gambling / Gaming
Neo Brokers (Pty) Ltd
Cape Town
ZAR 300,000 - 400,000
Urgently required
4 days ago
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Credit Champion- Witbank

Credit Champion- Witbank
Real People (Pty) Ltd
Khâi-Ma Local Municipality
ZAR 300,000 - 400,000
Urgently required
4 days ago

Admitted Attorney and Conveyancer

Admitted Attorney and Conveyancer
Dyason Incorporated
Pretoria
ZAR 500,000 - 700,000
Urgently required
4 days ago

External Sales and Service Advisor Lead OBR

External Sales and Service Advisor Lead OBR
FNB South Africa
Mossel Bay
ZAR 50,000 - 200,000
Urgently required
4 days ago

Bookkeeper

Bookkeeper
Profile Personnel
Durban
ZAR 200,000 - 300,000
Urgently required
4 days ago
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German Speaking Bookkeeper to Trial Balance

German Speaking Bookkeeper to Trial Balance
Talent Acquisition Consulting
Johannesburg
Remote
ZAR 200,000 - 300,000
Urgently required
4 days ago

Lead, Technical (Murex Back Office) (Global Markets)

Lead, Technical (Murex Back Office) (Global Markets)
Standard Bank Group
Johannesburg
ZAR 1,200,000 - 1,600,000
Urgently required
4 days ago

Accountant (Seafood industry)

Accountant (Seafood industry)
Ellahi Consulting
Cape Town
ZAR 600,000 - 800,000
Urgently required
4 days ago
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Officer, Information Security

Officer, Information Security
Standard Bank Group
Johannesburg
ZAR 600,000 - 800,000
Urgently required
4 days ago

Senior Accountant

Senior Accountant
CA Financial Appointments
Cape Town
ZAR 600,000 - 800,000
Urgently required
4 days ago

Team Leader, Branch

Team Leader, Branch
Standard Bank Group
Virginia
ZAR 200,000 - 300,000
Urgently required
4 days ago

Graduate Support Analyst

Graduate Support Analyst
MRI Software
Wes-Kaap
ZAR 200,000 - 300,000
Urgently required
4 days ago

Financial Accountant

Financial Accountant
Rescue Rod - Drain Cleaning, CCTV Inspections, Pipeline Rehabilitation and Waste Management
Gauteng
ZAR 600,000 - 800,000
Urgently required
4 days ago

OM Bank - Quality Assurance Engineer

OM Bank - Quality Assurance Engineer
Old Mutual
Johannesburg
ZAR 600,000 - 800,000
Urgently required
4 days ago

Team Leader: Business Analyst - Operational Analytics

Team Leader: Business Analyst - Operational Analytics
Capitec Bank
Bellville
ZAR 400,000 - 600,000
Urgently required
4 days ago

Consultant: Quality Assurance and Insights

Consultant: Quality Assurance and Insights
Capitec Bank
Bellville
ZAR 300,000 - 500,000
Urgently required
4 days ago

Finance Administrator

Finance Administrator
HC Recruit
Umhlanga Rocks
ZAR 300,000 - 420,000
Urgently required
4 days ago

Consultant: Quality Assurance and Insights

Consultant: Quality Assurance and Insights
Capitec Client Care
Bellville
ZAR 300,000 - 400,000
Urgently required
4 days ago

Legal Advisor II

Legal Advisor II
FirstRand group
Johannesburg
ZAR 500,000 - 700,000
Urgently required
4 days ago

Manager: Marketing Operations

Manager: Marketing Operations
Capitec Bank
Stellenbosch
ZAR 200,000 - 300,000
Urgently required
4 days ago

Multi-media Designer

Multi-media Designer
Capitec Client Care
Stellenbosch
ZAR 450,000 - 600,000
Urgently required
4 days ago

Vehicle Junior accountant

Vehicle Junior accountant
First Degree Recruitment
Johannesburg
ZAR 200,000 - 300,000
Urgently required
4 days ago

Multi-media Designer

Multi-media Designer
Capitec Bank
Stellenbosch
ZAR 300,000 - 450,000
Urgently required
4 days ago

Team Leader: Quality Assurance & Insights - Operational Delivery

Team Leader: Quality Assurance & Insights - Operational Delivery
Capitec Bank
Bellville
ZAR 600,000 - 800,000
Urgently required
4 days ago

German Speaking Bookkeeper to Trial Balance

German Speaking Bookkeeper to Trial Balance
Talent Acquisition Consulting (Pty) Ltd
Johannesburg
ZAR 200,000 - 300,000
Urgently required
4 days ago

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Withdrawals Agent -Online Gambling / Gaming

Be among the first applicants.
Neo Brokers (Pty) Ltd
Cape Town
ZAR 300,000 - 400,000
Be among the first applicants.
4 days ago
Job description

SUMMARY :

Withdrawals Agent- Online iGaming Division

The Withdrawals Agent is a key member of the payments and security team, responsible for processing player withdrawal requests accurately and efficiently. This role is critical in ensuring a positive player experience while safeguarding the company against fraudulent activity and ensuring compliance with regulatory requirements. The ideal candidate will be detail-oriented, analytical, and have a strong understanding of online payment processing and anti-money laundering (AML) procedures.

POSITION INFO : Key Responsibilities

Withdrawal Processing :

  • Process all player withdrawal requests in a timely and accurate manner.
  • Verify player information and ensure all necessary documentation for Know Your Customer (KYC) checks is complete and valid before authorising payments.
  • Handle various payment methods, including bank transfers, e-wallets, and credit / debit card payouts.
  • Ensure sufficient funds are available in various payment gateways to process transactions smoothly.

Risk & Fraud Detection :

  • Review player accounts and transaction histories for suspicious activity, patterns of abuse, or potential fraud.
  • Conduct initial investigations into flagged accounts and escalate complex cases to the Fraud or Security team for further review.
  • Apply anti-money laundering (AML) and counter-terrorist financing (CTF) principles to all transactions.
  • Stay informed about common fraud trends and techniques within the online gaming industry.

    • Player Communication & Support :

  • Communicate with players regarding the status of their withdrawals, requests for documentation, or any payment-related issues.
  • Provide clear and professional support via email or other communication channels.
  • Handle payment-related queries and escalations from the Customer Support team.

    • Reporting & Administration :

  • Maintain accurate records of all processed withdrawals, exceptions, and player communications.
  • Assist in generating daily, weekly, and monthly reports on withdrawal volumes, processing times, and fraud metrics.
  • Collaborate with the Finance and Customer Support teams to resolve discrepancies and improve processes.

    • Required Skills and Qualifications :

  • Experience : Previous experience in a payments, risk, or finance role, preferably within the online gaming, gambling, or e-commerce industry, minimum 1-2 years’ experience.
  • Attention to Detail : Meticulous attention to detail to ensure accuracy in payment processing and documentation review.
  • Analytical Skills : Strong analytical and problem-solving skills to identify unusual patterns and potential risks.
  • Regulatory Knowledge : Familiarity with KYC, AML, and other regulatory requirements related to online financial transactions.
  • Technical Proficiency : Proficient in using computer systems and various back-office platforms. Experience with online payment gateways is highly desirable.
  • Communication Skills : Excellent written and verbal communication skills for interacting with players and internal teams.
  • Integrity : A high level of integrity and the ability to handle sensitive player and financial data with discretion.
  • Team Player : Ability to work effectively as part of a team in a fast-paced environment.

    • Location : Century City

    Department : Finance- Withdrawals

    Reports To : Head of Department

    Job Type : Full-Time – rotational shifts

    * The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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