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A leading grocery e-commerce provider in Singapore is seeking an E-Commerce Operations Supervisor to lead daily operations and improve process efficiency. You will manage a team, ensuring accuracy in picking and packing, and contribute to a positive customer experience. Applicants should have 2-4 years of relevant experience and a passion for e-commerce. Growth opportunities available within the organization.
Make online orders ✨magically seamless✨ from click to doorstep.
You’ll run the engine room of our online store. Think: fast picks, flawless packs, zero oopsies, and happy customers. You’ll coach a tight crew and keep the digital shelf spotless.
Own the floor: Lead daily huddles, set the pace, keep picks/pack lines flowing, and sign off on dispatch.
Coach the squad: Roster smart, give clear feedback, and celebrate wins loudly.
Protect the digital shelf: Spot wrong images, sizes, or prices and get them fixed the same day.
Be besties with stock: Support stock-takes, fix variances, and keep consumables ready to roll.
Tidy ops, tidy mind: Keep the space audit-ready, 5S-ish clean, and workflow-friendly.
Level up processes: Kill bottlenecks, shave minutes, and make data-backed improvements.
UPH (Units Picked per Hour), that’s speedy and accurate
On-time dispatch across all cut-offs
Near-zero picking/packing errors
Same-day fixes for any listing glitches
Start as E-Commerce Operations Supervisor, grow into E-Commerce Ops Manager (and beyond). We promote on real impact, not just time served.
If you’re the kind of leader who can turn organized chaos into smooth, satisfying deliveries — let’s build something great together.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.