6,194
Project Management jobs in Singapore
Service Now Business Analyst
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Network Engineer
Finance Manager, Value Added Services Finance Business Partner - Advisory and Analytics
Finance Manager, Value Added Services Finance Business Partner - Advisory and Analytics
TopCompare.be
Singapore
SGD 90,000 - 130,000
ATS Testing and Commissioning Engineer
(Senior) Executive / Assistant Manager, NUWoC, CFCH, Community Antenatal Programme (1-year Contract)
(Senior) Executive / Assistant Manager, NUWoC, CFCH, Community Antenatal Programme (1-year Contract)
National University Polyclinics
Singapore
SGD 80,000 - 100,000
(Senior) Executive / Assistant Manager, NUWoC, CFCH, Awesome Programme (1-year Contract)
(Senior) Executive / Assistant Manager, NUWoC, CFCH, Awesome Programme (1-year Contract)
National University Polyclinics
Singapore
SGD 60,000 - 90,000
UI/UX Designer (Banking)
Finance Manager
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Mechanical SME
IT Project Engineer
Senior Software Engineer
Brand Manager
Asst Manager/Sr Asst Manager, Group Communications Office
Asst Manager/Sr Asst Manager, Group Communications Office
National University Polyclinics
Singapore
SGD 60,000 - 80,000
Lead Infra Engr, Network (Presales)
Building Trades Worker - Expression of Interest
Building Trades Worker - Expression of Interest
Cushman Wakefield Multifamily
Singapore
SGD 30,000 - 45,000
VP, AI Cyber Security Assurance & Defence Engineer, COO's Office
VP, AI Cyber Security Assurance & Defence Engineer, COO's Office
GIC Private Limited
Singapore
SGD 120,000 - 180,000
VP, Cyber Security Engineering (AI Security Specialist), COO's Office
VP, Cyber Security Engineering (AI Security Specialist), COO's Office
GIC Private Limited
Singapore
SGD 150,000 - 250,000
Senior Data Intelligence Specialist
Regional IT Lead - Veeva Vault Finance Analyst
M&E Engineer/ Senior (Construction/Design Industry)
Marketing Executive/ Senior (FMCG, Beauty Products)
Senior, Marketing Executive (FMCG, Beauty)
Electrical Design Engineer (Switchboard Marine)
Senior Data Scientist
Service Now Business Analyst
Accenture
Singapore
SGD 60,000 - 90,000
Job description
- Act as a liaison between business stakeholders and technical teams to gather, document, and validate requirements for ServiceNow ITSM and CSM implementations.
- Analyze and translate business needs into user stories, functional specifications, process flows, and solution designs.
- Facilitate workshops and stakeholder meetings to identify process improvement opportunities.
- Support ServiceNow configuration and customization in partnership with technical teams.
- Conduct gap analysis and assess existing ServiceNow capabilities vs. client needs.
- Collaborate with QA teams to define test scenarios and validate functionality.
- Participate in UAT sessions and support go-live activities and post-deployment support.
- Monitor ServiceNow performance and usage, identify enhancement opportunities, and contribute to roadmap planning.
- Stay up to date with new features and capabilities in the ServiceNow platform
- 2–5 years of experience as a ServiceNow projects business analyst
- Strong knowledge of ServiceNow ITSM (Incident, Problem, Change, Request, CMDB, etc.).
- Hands-on understanding of ServiceNow CSM (case management, knowledge base, SLAs, customer portals).
- Experience with Agile/Scrum delivery methodologies.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Experience working with global and cross-functional teams.
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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