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It jobs in Singapur

IT Helpdesk (Banking, Immediate only)

GMP TECHNOLOGIES (S) PTE LTD

Singapur
Vor Ort
SGD 30.000 - 45.000
Vor 30 Tagen
Ich möchte über neue Stellenangebote mit dem Stichwort „It“ benachrichtigt werden.

Construction IT Manager: BIM/ERP & Network Lead

WECRUIT PTE. LTD.

Singapur
Vor Ort
SGD 60.000 - 90.000
Vor 30 Tagen

IT Helpdesk Engineer

Maventree Technology Pte Ltd

Singapur
Vor Ort
SGD 45.000 - 60.000
Vor 30 Tagen

IT Operations Engineer — Fresh Grads Welcome, Cloud Skills

XOT SOLUTIONS PTE. LTD.

Singapur
Vor Ort
SGD 50.000 - 70.000
Vor 30 Tagen

IT Maintenance Engineer

TALENTSIS PTE. LTD.

Singapur
Vor Ort
SGD 45.000 - 60.000
Vor 30 Tagen
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Urgent! Cybersecurity Engineer (PKI, HSM)

TRUST RECRUIT PTE. LTD.

Singapur
Vor Ort
SGD 80.000 - 100.000
Vor 30 Tagen

IT Support Pro: End-User & Systems Specialist (Hybrid)

ESET ASIA PTE. LTD.

Singapur
Vor Ort
SGD 40.000 - 60.000
Vor 30 Tagen

Service Delivery Consultant (Pre & Post Sales Consulting) - 1 year contract role (Renewable) HSW

TRUST RECRUIT PTE. LTD.

Singapur
Vor Ort
SGD 50.000 - 70.000
Vor 30 Tagen
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Senior AI Engineer

Workato

Singapur
Vor Ort
SGD 80.000 - 120.000
Vor 30 Tagen

Senior ERP System Developer

Energy Consulting group

Singapur
Vor Ort
SGD 70.000 - 90.000
Vor 30 Tagen

Education IT Leader: Strategy, Security & Innovation

RECRUIT EXPRESS PTE LTD

Singapur
Vor Ort
SGD 70.000 - 90.000
Vor 30 Tagen

Maritime & Offshore Finance Associate — Global Mobility

Stephenson Harwood LLC

Singapur
Vor Ort
SGD 80.000 - 100.000
Vor 30 Tagen

24/7 IT Support Engineer for Biometric Systems

Xcellink Pte Ltd

Singapur
Vor Ort
SGD 60.000 - 80.000
Vor 30 Tagen

IT Support Engineer — 24/7 Biometrics Uptime

Xcellink Pte Ltd

Singapur
Vor Ort
SGD 36.000 - 60.000
Vor 30 Tagen

IT Support Engineer — 24/7 Biometrics Systems (Shift Pay)

Xcellink Pte Ltd

Singapur
Vor Ort
SGD 60.000 - 80.000
Vor 30 Tagen

IT Security Operations Analyst

SINGAPORE POOLS (PRIVATE) LIMITED.

Singapur
Vor Ort
SGD 70.000 - 90.000
Vor 30 Tagen

IT Site Lead - Singapore Terminal (IT/OT Ops)

Chevron Singapore Pte Ltd

Singapur
Vor Ort
SGD 80.000 - 110.000
Vor 30 Tagen

Core Banking Operations Business Process Analyst (Financial Services) Senior Consultant, TC

Ernst & Young Advisory Services Sdn Bhd

Singapur
Vor Ort
SGD 70.000 - 100.000
Vor 30 Tagen

Core Banking Business Architect (Financial Services) Senior Manager, Technology Consulting

Ernst & Young Advisory Services Sdn Bhd

Singapur
Vor Ort
SGD 120.000 - 180.000
Vor 30 Tagen

Talent Acquisition Partner

BetterCloud

Singapur
Vor Ort
SGD 60.000 - 80.000
Vor 30 Tagen

IT Systems & MES/ERP Specialist

THE SUPREME HR ADVISORY PTE. LTD.

Singapur
Vor Ort
SGD 60.000 - 80.000
Vor 30+ Tagen

WSH Coordinator

Cushman & Wakefield

Singapur
Vor Ort
SGD 40.000 - 60.000
Vor 30+ Tagen

IT Business Analyst – Insurance (5 Days / Up to $6,500 / Raffles Place)

ASCENSION ADVISORY PTE. LTD.

Singapur
Vor Ort
SGD 80.000 - 100.000
Vor 30+ Tagen

Lecturer (Analytics & IT) – School of Business

Singapore Polytechnic

Singapur
Vor Ort
SGD 50.000 - 80.000
Vor 30+ Tagen

Dental Surgery Assistant (4-5 days, up to $4800, attractive benefits)

FRIENDS DENTAL SURGEONS

Singapur
Vor Ort
SGD 20.000 - 60.000
Vor 30+ Tagen

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IT Helpdesk (Banking, Immediate only)
GMP TECHNOLOGIES (S) PTE LTD
Singapur
Vor Ort
SGD 30.000 - 45.000
Vollzeit
Vor 30 Tagen

Zusammenfassung

A technology solutions provider in Singapore is seeking an IT Support Specialist to provide first-level IT support and manage service requests. The successful candidate will be responsible for troubleshooting issues, updating knowledge base articles, and ensuring compliance with ITIL processes. A Bachelor's degree in IT and at least one year of experience in a help desk environment are required. This role offers the opportunity to collaborate with various IT teams and improve service delivery.

Qualifikationen

  • Minimum one year of experience in IT Help Desk or IT Support.
  • Proficient in PC operating systems, including Windows and iOS.
  • ITIL Foundation Certified.

Aufgaben

  • Provide first-level IT support via phone, email, and chat.
  • Update and maintain internal knowledge base articles.
  • Install and configure software and basic hardware.

Kenntnisse

IT Support
Incident Management
Communication Skills

Ausbildung

Bachelor’s degree in Information Technology
Jobbeschreibung
Responsibilities
  • Provide first-level IT support via phone, email, and chat by logging, categorizing, and prioritizing incidents and service requests in ServiceNow, performing initial diagnosis, resolving or escalating issues per ITIL processes, monitoring ticket queues for timely SLA compliance, and maintaining clear communication with users throughout the support lifecycle.
  • Update and maintain internal knowledge base articles by documenting troubleshooting steps and resolutions, while contributing to the continuous improvement of support documentation and workflows.
  • Install and configure software and basic hardware, set up network access, printers, and shared resources, manage user permissions and license allocations, and ensure compliance with internal security and access policies.
  • Collaborate closely with other IT teams to resolve complex issues, participate in service improvement initiatives and feedback loops, and support audits and reporting related to ITIL processes and SLA metrics.
Qualifications
  • Bachelor’s degree in Information Technology or any relevant field.
  • Minimum one year of experience in IT Help Desk or IT Support, with the ability to maintain and update knowledge base articles, and experience working on multinational projects or within global teams.
  • Proficient in PC operating systems, including Windows (Outlook, Word, Excel, internal applications, etc.) and iOS on iPad.
  • ITIL Foundation Certified, and ensures compliance with SLAs and ITIL processes such as Incident, Request, and Problem Management.

We regret that only shortlisted candidates will be notified.

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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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