IT Support Engineer — 24/7 Biometrics Systems (Shift Pay)

Xcellink Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT support company in Singapore is seeking an IT Support Engineer to help maintain the operational uptime of mission-critical biometric devices. The role involves system implementation, on-site support, and troubleshooting in a fast-paced environment. Candidates should have relevant IT certifications and be prepared to work rotational shifts. This position offers allowances for shifts and transport, along with a chance for career growth in IT support.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments preferred.
• Strong collaboration skills in a fast-paced environment.
• Ability to work independently and take ownership.
• Passion for IT Service Management and willingness to work shifts.

Responsibilities

• Assist in installation and configuration of PCs and related devices.
• Provide first-level on-site IT support on a rotational shift.
• Investigate and resolve issues, updating the Project Manager.
• Perform daily health checks and inventory assessments.

Skills

Troubleshooting

System Implementation

Team Collaboration

Technical Support

Education

Certification in Nitec, Higher Nitec, or Diploma in IT

Tools

Windows OS

Job description

A leading IT support company in Singapore is seeking an IT Support Engineer to help maintain the operational uptime of mission-critical biometric devices. The role involves system implementation, on-site support, and troubleshooting in a fast-paced environment. Candidates should have relevant IT certifications and be prepared to work rotational shifts. This position offers allowances for shifts and transport, along with a chance for career growth in IT support.