IT Support Engineer — 24/7 Biometrics Uptime

Xcellink Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A leading IT services provider in Singapore is looking for an IT Support Engineer to ensure the operation of mission-critical biometric devices. Responsibilities include system installation, on-site support, and troubleshooting in a fast-paced environment. Candidates should have a relevant IT certification and a passion for IT service management. Competitive shift and transport allowances offered.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Ability to work independently and take ownership of your tasks.
• Passion for IT Service Management and willingness to work rotational shifts.

Responsibilities

• Assist in the installation and configuration of PCs and related devices.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve technical issues.
• Perform daily health checks and inventory assessments.
• Utilize hands-on experience in troubleshooting systems.

Skills

Troubleshooting

Technical Support

Windows Environment

Team Collaboration

Self-Starter

Education

Certification in Nitec, Higher Nitec, or Diploma with IT focus

Job description

A leading IT services provider in Singapore is looking for an IT Support Engineer to ensure the operation of mission-critical biometric devices. Responsibilities include system installation, on-site support, and troubleshooting in a fast-paced environment. Candidates should have a relevant IT certification and a passion for IT service management. Competitive shift and transport allowances offered.