Hospital ofertas em Singapura

Job Summary:

We are seeking a compassionate Patient Service Associate (PSA) to join our dynamic Emergency Department (ED) team. As a PSA, you will play a crucial role in ensuring that our patients and their families have a positive experience during their time in the ED.

• Patient Reception and Registration:
  • Assist patients and their families upon arrival, ensuring all necessary information is accurately recorded.
  • Support the triage process by managing patient flow and coordinating with the medical team.
• Handling Inquiries and Communication:
  • Provide clear information to patients and families regarding ED procedures, waiting times, and hospital policies.
• Administrative Duties:
  • Manage patient records and documentation, ensuring all information is up-to-date and properly filed.
  • Scheduling and assisting with appointments.
  • Ad‑hoc duties such as excel preparation.
• Billing and Payment:
  • Assist with payment collection.
• Clinical Duties (training provided):
  • Administer nasal swabs to patients.
  • Assisting to take vital signs and ECGs.
  • Transferring patients from wheelchair to trolley, and assisting in pushing patients around.

Diploma in any discipline/GCE 'A'/'O' Level/Higher NITEC/NITEC in any discipline

• Excellent communication skills, with the ability to convey information clearly and empathetically.
• Strong organizational skills, with the ability to manage multiple tasks in a fast‑paced environment.
• Able to multi‑task, work in a fast‑paced and dynamic environment.
• Proficiency in using various computer applications.

• Willingness to work 2 rotating shifts, weekends, and public holidays.
• Previous experience in a healthcare setting or in customer service is preferred but not required.

• Competitive salary and benefits package.
• Opportunities for professional development and career growth within the healthcare industry.
• A supportive and collaborative work environment where your contributions make a direct impact on patient care.