Manager, Ren Ci Learning Academy

REN CI HOSPITAL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare learning academy in Singapore is seeking a candidate to manage the marketing strategy and operations. The ideal applicant should have over 5 years of experience in sales and marketing, preferably in healthcare. Responsibilities include client relationship management, developing marketing materials, and ensuring financial viability of programs. Proficiency in Microsoft tools and experience with data analytics are essential. This role may require weekend work.

Qualifications

• At least five years of relevant experience.
• Strong knowledge in sales and marketing.
• Experience in healthcare training is preferred.

Responsibilities

• Ensure smooth running and operations of RCLA.
• Manage branding, positioning, and sales strategy.
• Develop marketing collateral including copywriting.

Skills

Sales and marketing

Digital marketing

Content marketing

Client relationship management

Data analytics

Education

Recognised degree in Business/Marketing or Healthcare-related disciplines

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft 365 suite

Job description

Responsibilities

• Ensure the smooth running and operations of RCLA.
• Manage and implement branding, positioning, marketing and sales strategy.
• Develop marketing collateral including copywriting and design.
• Forecast sales targets and ensure that they are met.
• Ensure financial viability of the Academy and work with course providers for the costing of programmes.
• Conduct research and monitor relevant trends regarding needs to support the faculty heads.
• Work with the faculty heads to develop course offerings that meet potential clients’ needs, concerns and objectives.
• Form network and partnerships with relevant stakeholders to ensure funding.
• Source for potential clients by growing, maintaining and leveraging network and support the faculty heads in reaching out to potential institutions, public, volunteers for training.
• Develop and maintain a client relationship system to facilitate client returns towards maximising their experience and growth potential.
• Develop feedback mechanisms towards strengthening the course offerings for clients.
• Present to management on business trends and performance of the learning academy.
• Ensure timely invoicing and closure of billing cycles for every courses.
• Ensure important course documents and records are properly maintained.
• Must be able to work on weekends, where applicable.
• Any other duties as assigned by the Executive Director.

Requirements

• Recognised degree, preferably in Business/Marketing and/or Healthcare-related disciplines
• At least five years of relevant experience
• Strong knowledge and experience in sales and marketing, especially in digital and content marketing
• Experience in healthcare training is preferred
• Experience in Project Management is an advantage
• Must be proficient in Microsoft Word, Excel and Powerpoint
• Proficiency in the Microsoft 365 suite in general (eg Power Automate, Power BI) is preferred.
• Adept at working with various Learning Management Systems
• Must be organised and analytical with experience/exposure to data analytics for measuring and tracking marketing campaigns as well as client needs
• Dynamic, self-driven and independent, resourceful, energetic and is able to work well in a team