A logistics company in Singapore is looking for a candidate to manage customer orders and maintain critical data. This role involves daily communication with the Customer Service Manager and various teams to ensure seamless order and delivery management. Key responsibilities include updating customer profiles, managing spare parts orders, and maintaining excellent customer service. Interested individuals should be proactive and committed to achieving Key Performance Indicators (KPIs) to support operational excellence.
Responsabilités
Update and manage the customer’s requirement and profile in the system.
Manage customer’s orders from placement to shipment.
Monitor delivery schedule and notify of any status change.
Description du poste
A logistics company in Singapore is looking for a candidate to manage customer orders and maintain critical data. This role involves daily communication with the Customer Service Manager and various teams to ensure seamless order and delivery management. Key responsibilities include updating customer profiles, managing spare parts orders, and maintaining excellent customer service. Interested individuals should be proactive and committed to achieving Key Performance Indicators (KPIs) to support operational excellence.
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