Key Account Manager (3PL/Freight Forwarding)

SmartHire by SEEK; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an experienced Key Account Manager to manage and grow key accounts across ASEAN and India. The ideal candidate will have at least 7 years of experience in key account management and sales, preferably within the 3PL and freight forwarding sectors. Responsibilities include client relationship management, performance governance, and identification of growth opportunities. Strong degree qualifications in logistics or related fields are essential. This is a fantastic opportunity to further your career in a dynamic environment.

Qualifications

• Minimum 7 years of experience in key account management and sales.
• Experience in 3PL (Contract Logistics) and freight forwarding preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Manage and grow key accounts across ASEAN and India.
• Monitor operational performance and ensure client satisfaction.
• Identify upselling, cross-selling, and renewal opportunities.
• Collaborate with internal teams to deliver customer solutions.

Skills

Account management

Sales

Customer relationship management

Team collaboration

Communication

Education

Degree in Logistics, Sales & Marketing or a related field

Job description

Our client is seeking a Key Account Manager (3PL/Freight Forwarding)

This role offers an exciting opportunity to manage and grow key accounts across ASEAN and India. You will act as the primary liaison, ensuring client satisfaction and driving growth by understanding needs and delivering tailored solutions. If you have a passion for building long-term relationships and driving business success, this is the role for you.

What you'll be doing?

Own and manage key accounts: Take charge of managing and growing key MNC accounts across ASEAN and India, expanding account scope both vertically and horizontally.

Performance and service governance: Monitor operational performance, conduct regular business reviews, and identify improvement initiatives to ensure client satisfaction.

Customer growth and retention: Proactively identify upselling, cross‑selling, and renewal opportunities to support account retention and drive long‑term value creation.

Collaborate with internal teams: Work closely with operations, IT and finance teams to resolve issues and deliver solutions that meet customer expectations.

Who are they looking for?

Degree in relevant field: A degree in Logistics, Sales & Marketing or a related field is required.

7-10 years of experience: At least 7 years of experience in key account management and sales, preferably in 3PL (Contract Logistics) and freight forwarding.

Strong communication skills: Excellent communication and interpersonal skills to build strong relationships with customers and internal teams.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome candidates with diverse backgrounds and experiences to apply. Join us and take your career to the next level!

All information received will be kept strictly confidential and will be used only for employment‑related purposes.

#SmartHire