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Customer Service jobs in Singapore

Technical Associate (Customer Service)

MAKINO ASIA PTE LTD

Singapore
On-site
SGD 35,000 - 50,000
30+ days ago
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CUSTOMER SERVICE ADMIN EXEC (Property CS Admin/Indoor) @ Bukit Batok ($3K/5Day)

Asia Advance Human Resource

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Customer Service Clerk

REFRESH WATER TRADING PTE LTD

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Data Center Asset & Equipment Logistics Specialist

WESCO

Singapore
On-site
SGD 40,000 - 60,000
30+ days ago

Senior Pharmacy Operations & Quality Assistant

National University Polyclinics

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago
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(UP $3.5K) Customer Service/Order Management Associate (Paya Lebar | 1 year)

PERSOL SINGAPORE PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Entry-Level Sales Exec: Supportive Team, High Commission Potential

Tyson Jay

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Coordinator - Facilities

WESCO

Singapore
On-site
SGD 45,000 - 60,000
30+ days ago
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Customer service Administrator

GUSTO EDUCATION PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Air Export Customer Service Assistant/Executive

DIMERCO EXPRESS SINGAPORE PTE LTD

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Customer Service Admin (2 Months) - $12/hour

RECRUITPEDIA PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

RECEPTIONIST (Immediate/5 days work week/ Various location within Singapore)

BEIJING LANGUAGE SCHOOL

Singapore
On-site
SGD 30,000 - 40,000
30+ days ago

Administrative Assistant

SAFFRONS RESTAURANT PTE. LTD.

Singapore
On-site
SGD 30,000 - 40,000
30+ days ago

Strategic P&C Insurance Accounts Executive

PACIFIC PRIME INSURANCE BROKERS SINGAPORE PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

MALL CUSTOMER SERVICE (UP$3000/NORTH & CENTRAL)

MCI CONSULTING PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Sales Executive [100% Farming | $3.5k Basic + AWS + VB]

Good Job Creations (Singapore) Pte Ltd

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Global Interphone Solutions Sales Executive

Good Job Creations (Singapore) Pte Ltd

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

Customer Service Executive – Automotive Showroom

STAFFKING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Payroll Services Executive – SAP & Government Payroll

VITAL

Singapore
On-site
SGD 40,000 - 60,000
30+ days ago

Customer Service Officer (up to $3000)

REVUP PROSERVICES PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Customer Service

KRISTOS GROUP PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Onboarding & Compliance Accounts Specialist

GREEN LINK DIGITAL BANK PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
30+ days ago

Customer Service Executive

HAN ACADEMY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Customer Service Associate - Vendor Communications (Call Center)

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Customer Service & Receptionist | Up to $3,500 + Bonus | Sin Ming - 0221

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

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Technical Associate (Customer Service)
MAKINO ASIA PTE LTD
Singapore
On-site
SGD 35,000 - 50,000
Full time
30+ days ago

Job summary

A leading engineering firm in Singapore is seeking a Service Engineer to oversee the installation and troubleshooting of CNC machines. The ideal candidate will have a diploma in Mechanical/Mechatronics Engineering and at least 2 years of experience in the field. Responsibilities include providing technical support, maintaining customer relationships, and ensuring compliance with safety standards. Willingness to travel for projects and client support is essential.

Qualifications

  • Minimum Diploma in Mechanical / Mechatronics Engineering or related field.
  • At least 2 years experience in the related field as Service Engineer.
  • Strong electrical troubleshooting experience is an added advantage.

Responsibilities

  • Provide installation and commissioning of machining centres or EDM machines.
  • Conduct pre-installation assistance and post-installation checks.
  • Provide field service support and troubleshooting.
  • Respond to customer complaints and perform service support.
  • Prepare service reports and maintain documentation.

Skills

Electrical troubleshooting
Customer relationship management
Time management
Interpersonal skills
Communication skills

Education

Diploma in Mechanical / Mechatronics Engineering

Tools

MS Office
Job description
Key Responsibilities
  • Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
  • Conduct pre-installation assistance to customer as well as post installation visit and check up.
  • Provide field service support and troubleshooting to the machines for local & overseas customers
  • Responds to customer complaints and Perform scheduled and un-scheduled service support.
  • Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
  • Prepare complete service reports and details on daily service job and customer correspondence
  • Educate customers on basic maintenance & technical support of machine tool for customer's benefits
  • Properly document, label, and return all defective parts resulting from service and repair
  • Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
  • Ensure all tools and equipment provided is kept safe, and secure.
  • Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
  • Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
  • Provide technical support to other Field Service engineers in the field.
  • Develop and maintain relationship with customers
  • Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.
Job Requirements
  • Minimum Diploma in Mechanical / Mechatronics Engineering or related field.
  • At least 2 years experience in the related field as Service Engineer preferably in the installation & service of CNC machines.
  • Strong electrical trouble shooting experience is an added advantage
  • Good in MS Office and general computer knowledge
  • Passion on Field Service
  • Good Communication & Interpersonal skills
  • Strong time management skill
  • Ability to travel to clients on standby weekends / night
  • Able to travel from time to time for project & regional support, and willing to travel overseas.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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