Customer service Administrator

GUSTO EDUCATION PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local educational provider in Singapore is seeking a dedicated individual to promote its curriculum and manage customer inquiries. The role requires good communication skills in English and Mandarin, along with experience in sales or digital marketing. This full-time position includes weekends, and candidates must be available to work in Sentosa. Competitive salary and dynamic work environment offered.

Qualifications

• Possess good communication skills and is bilingual in both English and Mandarin.
• Prior experience working in sales, digital marketing or bookkeeping is an advantage.

Responsibilities

• Promote and explain the curriculum to prospective customers.
• Follow up and close all customer inquiries.
• Collect lesson fees and maintain documentation.

Skills

Good communication skills

Bilingual in English and Mandarin

Sales experience

Digital marketing knowledge

Education

GCE 'A' Level or Diploma certificate

Job description

Job Scope

1. Promote, introduce and explain our curriculum and programme to prospective customers.

2. Actively seek, follow up and close on all customer inquires.

3. Lessons' fee payment collection & followup.

4. Assist to execute marketing outreach and campaigns.

5. Maintaining customers' documentation and classes inventories.

6. Handle incoming call on feedback and complain

Requirements

• Possess at least a GCE "A" Level or Diploma certificate
• Good communication skills and is bilingual in both English and Mandarin to liase with students' parent/ teachers
• Prior experience working in sales, digital marketing or book keeping will be an added advantage
• Full Time - 5 day work week (include Saturday & Sunday)
• Must able to work in Sentosa on weekend.
• Must able to hold onto company hotline and response to customers enquiries from 10.00 to 20.30Hrs daily.
• Please provide a full resume with a photo / Educational level & work experience detail.
• Refer to www.Fiabakids.com for our program details.