RECEPTIONIST (Immediate/5 days work week/ Various location within Singapore)

BEIJING LANGUAGE SCHOOL; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A language education institution in Singapore is looking for a Customer Service Officer to manage inquiries, enroll students, and provide course consultations. Candidates should possess a GCE O Level or equivalent, have experience in customer service, and be bilingual in English and Chinese. The role involves working weekends and providing administrative support. Staff benefits include public holidays off and commission pay.

Benefits

Enjoy public holidays off

Privilege discount for staff's children

Commission pay

Qualifications

• Minimum 1 year of relevant working experience in customer service is advantageous.
• Must be bilingual in English and Chinese.
• Able to commit for the full duration of the contract (1 year).

Responsibilities

• Handle walk-ins, telephone, and email enquiries.
• Promote school courses and provide consultations.
• Enroll new students daily and handle administrative tasks.

Skills

Customer service experience

Bilingual in English and Chinese

Proficiency in Microsoft Office

Education

GCE O Level or related educational level

Job description

Working locations:

waterway point/Jurong Point/Bukit Batok/Canberra Plaza/Holland

Job Descriptions:

• Handle walk-ins, telephone and email enquiries.
• Promote school course and provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Responsible to enroll new students everyday.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for everyday classes.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Perform any ad hoc basis as assigned by superior.

Job Requirements:

• Minimum GCE O Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• Must be able to work for both weekends.
• Able to commit full duration of the contract (1 year).
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office.
• Must love children and comfortable working around them.
• Those can start work immediate or within short notice would be advantage.

School Branches:

• Canberra Plaza
• Jurong Point
• Sengkang (Compass one)
• Tengah（Plantation Plaza）

Staff Benefits:

• Enjoy public holidays off
• Privilege discount for staff's children
• Commission pay

Working Hours:

• 5 days work week (including weekend)
• 44 hours within a week

Interested candidates are invited to apply online with a comprehensive resume in Microsoft Word Format via APPLY NOW button below. We regret that only shortlisted candidates will be notified.