Customer Service Admin (2 Months) - $12/hour

RECRUITPEDIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent tea brand in Singapore is looking for a Temp Customer Service Admin to assist with customer support and administrative tasks. Responsibilities include processing orders, coordinating deliveries, and maintaining customer records. Candidates should hold a diploma in Marketing or Communications and have experience dealing with customers. Proficiency in MS Office is required. Interested applicants can email their resume to apply.

Qualifications

• Experience dealing with local and international customers is preferred.
• Proficiency in MS Office applications is required.

Responsibilities

• Help and support customers before and after sales.
• Respond to customer questions and requests professionally.
• Process customer orders from various platforms.
• Coordinate with delivery partners for timely order delivery.
• Keep customer records updated and organized.

Skills

Customer support

Communication skills

Sales recommendations

MS Office proficiency

Education

Diploma in Marketing or Communications

Job description

Our client is a tea brand in Singapore. They are looking for a Temp Customer Service Admin to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Help and support customers before and after sales.
• Respond to customer questions and requests through phone, email, text, and online messages in a polite and professional way.
• Look for chances to recommend or upsell products to increase sales.
• Process customer orders received through different platforms.
• Work with teams from HQ, Operations, and the Digital Warehouse to solve customer issues quickly and share feedback with the right departments.
• Coordinate with delivery and courier partners to make sure orders are delivered correctly and on time, and handle lost parcels or returns.
• Keep customer records and files updated and organized.
• Help with CMS tasks and other administrative work when needed.

Requirements

• Diploma in Marketing, Communications or related field preferred
• Experience dealing with local and international customers preferred
• Proficient in MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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