Customer Service jobs in Singapore
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Connect with headhunters to apply for similar jobsMarketing & Brand Support Specialist
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Senior, Digital Commerce (MNC, Products)
Job summary
A recruitment agency in Singapore is seeking an experienced Digital Commerce Manager to oversee and enhance their digital sales platforms. The ideal candidate will have at least 3 years of experience in digital commerce, strong marketing strategy skills, and excellent analytical abilities. This role involves managing product listings, driving customer engagement, and collaborating with internal teams. Interested candidates should apply via email with their resume.
Qualifications
- Minimum 3 years of experience in digital commerce or e-commerce.
- Proven track record of managing and driving growth in digital platforms.
- Excellent communication and customer service skills.
Responsibilities
- Manage and maintain the company's digital commerce platforms.
- Develop and implement digital marketing strategies.
- Monitor and analyze sales performance.
Skills
Education
Tools
Responsibilities:
- Manage and maintain the company's digital commerce platforms for product sales.
- Develop and implement digital marketing strategies to increase online presence and drive traffic to the digital platforms.
- Analyze market trends and customer behavior to optimize the digital commerce experience.
- Create and manage product listings, descriptions, and pricing on the digital platforms.
- Work closely with internal teams to ensure accurate and timely product information and inventory management.
- Monitor and analyze sales performance and develop strategies to improve sales and customer engagement.
- Manage customer inquiries and provide excellent customer service.
- Stay updated on industry best practices and emerging trends in digital commerce.
- Collaborate with external partners and vendors to enhance the digital commerce experience.
- Prepare reports and provide insights on digital commerce performance to management.
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 3 years of experience in digital commerce, e-commerce, or related role.
- Proven track record of managing and driving growth in digital commerce platforms.
- Strong understanding of digital marketing strategies and techniques.
- Proficiency in using digital platforms, content management systems, and analytics tools.
- Excellent communication and customer service skills.
- Ability to analyze data and generate actionable insights.
- Detail-oriented with strong organizational skills.
- Ability to work independently and collaboratively in a team environment.
- Knowledge of products and industry trends is a plus.
Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com.
EA License No: 13C6305
Reg. No.: R24120209
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.