Operations Sales Manager

FRESVER REBIRTH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading beauty wellness company in Singapore is seeking an experienced Branch Manager responsible for smooth operations, achieving sales targets, and leading staff training. The ideal candidate should have at least 8 years of experience in the beauty sector, strong leadership skills, and a commitment to customer service. An attractive package including salary, commission, and incentives is offered.

Benefits

Attractive salary package including commission and incentives

Qualifications

• Minimum 8 years' experience in the beauty wellness industry with proven sales achievements.
• Independent, motivated, optimistic, and possessing initiative.
• Willingness to work retail hours, including weekends and public holidays.

Responsibilities

• Report directly to Sales & Operations Manager.
• Lead the branch's operations and achieve daily sales targets.
• Train and coach staff on effective practices and product knowledge.

Skills

Sales driven

Good interpersonal skills

Leadership capabilities

Team player

Job description

Main Duties & Responsibilities:

• Report directly to Sales & Operations Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• Shifting of manpower from outlets to outlets when manpower is down
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
• Empower staff to accomplish task and achieve desired goal
• Conduct product theories, hands-skill and sales pitch training
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)