Beauty Salon Receptionist

ZEZOLLA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A beauty salon in Dhoby Ghaut is seeking a professional Receptionist who will be the first point of contact for customers, managing bookings and inquiries. Candidates should have strong customer service skills, preferably bilingual in English and Chinese, and be well-groomed with a pleasant disposition. The role offers competitive pay and attractive staff benefits, along with a supportive team environment.

Benefits

Competitive salary based on experience

Attractive staff benefits including beauty treatments

Opportunities for learning

Qualifications

• Prior experience in customer service or front-desk roles is an advantage, preferably in beauty/wellness.
• Able to communicate effectively with customers and colleagues.
• Pleasant disposition, well-groomed, with strong interpersonal skills.

Responsibilities

• Greet customers warmly and manage check-ins and check-outs.
• Handle appointment bookings and customer enquiries.
• Assist customers with information on services and promotions.

Skills

Customer service skills

Bilingual in English and Chinese

Interpersonal skills

Ability to use booking systems

Job description

Job Description – Receptionist (Beauty Salon, Dhoby Ghaut)

Work Days:5-day work week
Working Hours:11.00am – 8.00pm
Salary Range:SGD 2,800 – 3,500 (commensurate with experience)

About the Role

We are looking for a professional and customer‑oriented Receptionist to join our beauty salon team at our Dhoby Ghaut outlet. You will be the first point of contact for customers and play a key role in creating a welcoming and smooth experience for all visitors.

Key Responsibilities

• Greet customers warmly and manage check‑ins and check‑outs.

• Handle appointment bookings, rescheduling, and customer enquiries (walk‑ins, phone, WhatsApp, social platforms).

• Assist customers with information on services, promotions, and packages.

• Coordinate with therapists and beauticians to ensure smooth daily operations.

• Manage payment transactions and maintain accurate records.

• Oversee reception area tidiness and ensure a pleasant environment.

• Support basic administrative duties such as customer records, inventory checks and other ad‑hoc tasks.

Requirements

• Prior experience in customer service or front‑desk roles is an advantage, preferably within the beauty, wellness or hospitality industry.

• Able to communicate effectively with customers and colleagues.

• Bilingual proficiency in English and Chinese is preferred, as this role involves interacting with customers and team members who may communicate primarily in Chinese.

• Pleasant disposition, well‑groomed, with strong interpersonal skills.

• Comfortable using booking systems, messaging platforms and basic office software.

• Responsible, punctual and able to work independently in a fast‑paced environment.

What We Offer

• Competitive salary based on experience.

• Attractive staff benefits including beauty treatments.

• Supportive team environment and opportunities for learning.

• Convenient location at Dhoby Ghaut.