puestos de Customer Care Executive en Gran Bretaña

Portcast is a venture-backed Singapore based startup that develops predictive supply chain technology for the logistics industry. We’re focused on building the next-gen logistics operating system to predict how cargo moves across the world and enable data-driven supply chain planning. Based out of Singapore, we’ve been building together since 2018, and are backed by some of the major investors in the tech industry, we believe that the logistics industry is at the inflection point of large-scale digitization.

By leveraging proprietary machine learning algorithms and real-time external market data, Portcast empowers its clients achieve real-time visibility, reduce operational costs and improve customer experience, thereby improving supply chain profitability. Our proprietary data analytics engine is custom-designed for the logistics industry.

We are excited to be a fast-growing team of software engineers, data scientists and industry experts. We are on a mission to bring end to end visibility to every supply chain globally.

About the role:

We are seeking a sales process-driven, customer-centric, and results-oriented Sales Manager or Account Executive with a strong track record in B2B/enterprise sales. In this business-critical IC role, you will independently manage the sales cycle from SDR collaboration to closing, driving predictable sales growth and building a global customer pipeline.

What success looks like in this role:

• Consistently meet or exceed the company’s quarterly and annual sales goals through your ambitious approach in Sales

• A consistent and growing stream of clients opting for paid trials and subsequently becoming customers

• Our customer journey is frictionless and customers are promoters and advocates

• Develop and execute a strategic sales plan to expand our customer base and solidify our market presence, primarily focusing on acquiring new logos.
• Manage end-to-end sales from prospecting, qualification, customer research and demo meetings to negotiations & closing SaaS contracts with senior executives in B2B companies.
• Proactively hunt for new customers and nurture leads, leveraging personal network, proactive lead generation efforts, and market insights.
• Drive pipeline growth by identifying and engaging potential clients as well as forecasting sales targets.
• Collaborating with marketing and product teams to refine sales assets and product offerings.
• Work closely with Customer Success teams to ensure smooth handover of accounts after closing, facilitating a seamless transition for trial management and ongoing customer support.
• Provide regular updates on sales metrics, pipeline status, challenges, and support needs, while also offering insights for product improvements.

• A strong background in sales, ideally with experience in the logistics & shipping industry or related fields such as ocean freight or maritime sectors. LogTech experience is a plus.
• Extensive experience in B2B SaaS sales with a consistent record of exceeding sales targets.
• A process-oriented mindset, with the ability to qualify leads, manage pipelines, and work effectively with SDRs.
• Curiosity about customer needs and product features, with a focus on digging deeper to understand client challenges and opportunities.
• A self-starter approach with the ability to autonomously handle the full sales cycle from lead generation to closing.
• Excellent presentation, negotiation, and deal-closing skills, with a proven ability to engage senior executives.
• The capacity to work independently, troubleshoot issues, and involve leadership only when critical issues arise.

Join us at Portcast and be part of a high performing team that is shaping the future of the logistics and shipping industry through cutting-edge predictive analytics!