Customer Service à Arabie saoudite

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

An exciting opportunity has arisen for a Stewarding Manager at Jumeirah The Red Sea.

• Maintain equipment inventories for outlets, establish procedures for tracking, monitoring, and returning requisitions, and ensure adequate stock levels to meet business needs.

• Provide training to team members on processes, procedures, customer service methods, and other necessary training to maintain quality, safety, and departmental objectives.

• Collaborate with culinary teams, chefs, banqueting, and food preparation departments to understand stewarding requirements and plan equipment and area maintenance for safe and hygienic food preparation and service.

• Manage daily operations of the Stewarding Department, ensuring adherence to standard operating procedures, providing guidance, encouraging teamwork, and facilitating professional work processes to achieve high performance standards.

• Motivate subordinates and identify opportunities for participation in change initiatives, programs, and projects, focusing on best practices, process improvement, and productivity enhancement.

• Adhere to relevant health, safety, and environment management procedures within defined activities to provide world-class and luxurious hospitality services to guests.

The ideal candidate for this position will have the following experience and qualifications:

• Hold aCollege Degree in Hospitality or Culinary Institute.

• Haveadvanced food and hygiene training

• Possess5 to 8 years of international experience in relevant field (preferably within the international luxury hospitality industry); 3 years of which in managerial position

• Hold strong leadership and team management skills.

• PossessSoftware competencies – Microsoft Office programs (Advanced).

Besides generous F & B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.