E-Commerce Operations Coordinator

WEbook, Inc.; Riyadh; On-site; SAR 174,000 - 241,000; Full time

Job summary

A leading e-commerce company in the Riyadh region is seeking an E-Commerce Operations Coordinator to manage day-to-day e-commerce processes, including order management and vendor coordination. The role requires maintaining operational excellence with timely fulfillment and accurate product data. Candidates should have a Bachelor's degree and 1-3 years of experience in e-commerce operations. Strong organizational skills and proficiency in Excel are essential for succeeding in this dynamic environment.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or related field required.
• 1-3 years of experience in e-commerce operations or fulfillment.
• Strong Excel skills and familiarity with e-commerce tools.

Responsibilities

• Oversee daily order processing and ensure timely delivery.
• Coordinate with logistics and suppliers for stock and shipment updates.
• Generate daily, weekly, and monthly reports on operations and KPIs.

Skills

Organizational skills

Multitasking

Excel proficiency

Customer focus

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

E-commerce tools

Job description

The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processesincluding order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.

Key Responsibilities

• Oversee daily order processing and ensure timely delivery.
• Coordinate with logistics and suppliers for stock and shipment updates.
• Maintain accurate product data, stock levels, and pricing on the website.
• Support customer service with order, refund, and delivery queries.
• Track inventory and flag shortages or delays to management.
• Generate daily, weekly, and monthly reports on operations and KPIs.
• Ensure operational workflows meet internal SLAs and quality standards.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or related field.
• 1–3 years of experience in e-commerce operations or fulfillment.
• Excellent organizational and multitasking skills.
• Strong Excel skills and familiarity with e-commerce tools.
• Detail-oriented, proactive, and customer-focused.