Bilingual Automotive Service Advisor – Customer Care

Manpower Solutions LLC; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A reputable automotive service provider in Riyadh is seeking a customer service professional with 3 to 5 years of experience in dealing with high-end vehicles. The role involves greeting customers, addressing complaints, and maintaining accurate records. Candidates should possess good communication skills in both Arabic and English, along with knowledge in auto body repairs and preferably hold a valid SAR driving license. A great opportunity in a vibrant environment awaits.

Qualifications

• 3 to 5 years experience in dealer or high-end vehicles.
• Preferably with valid SAR driving license.

Responsibilities

• Greet customers and offer excellent customer service from intake to release.
• Handle and resolve customer complaints.
• Maintain customer records and enter data in computer databases.

Skills

Arabic communication skills

English communication skills

Knowledge in auto body repairs

Customer service skills

Job description

A reputable automotive service provider in Riyadh is seeking a customer service professional with 3 to 5 years of experience in dealing with high-end vehicles. The role involves greeting customers, addressing complaints, and maintaining accurate records. Candidates should possess good communication skills in both Arabic and English, along with knowledge in auto body repairs and preferably hold a valid SAR driving license. A great opportunity in a vibrant environment awaits.