Customer Service-Jobs in United States

Job Description - Engineering Coordinator (HOT0BJ5S)

Job Number: HOT0BJ5S

Work Location: DoubleTree by Hilton Madinah Gate Madinah Station, Madinah Railway station, Al Hadra District, Madinah

An Engineering Office Coordinator is responsible for managing the Engineering office to deliver an excellent Guest and Member experience.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies, and Procedures
• Provide secretarial support to the Engineering team
• Ensure all communications, particularly relating to owners, guests, and the corporate office, are handled promptly and professionally
• Receive and distribute mail
• Ensure outgoing mail is dispatched in a timely manner
• Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary
• Maintain adequate supplies of office stationary
• Identify and build internal and external relationships
• Carry out all filing
• Comply with all key security mandates
• Report any maintenance issues or hazards
• Maintain own work area in a clean, tidy, and good manner
• Report defective materials and equipment
• Assist with special projects related to the Engineering Office
• Perform other tasks as assigned by management

An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent verbal and written communication skills in English
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure

It would be advantageous for you to demonstrate the following capabilities and distinctions:

• Previous Engineering Office Coordinator experience in a fast-paced environment

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!

Engineering, Maintenance, and Facilities