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Jobs in Kuala Lumpur, Malaysia

Bilingual Immigration Client Success Specialist

Exodus F&B 3 Sdn Bhd (Sushi Hiro)

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Fast‑Track PA to CEO: Social Media + Admin

IQI Realty

Kuala Lumpur
Hybrid
MYR 20,000 - 100,000
2 days ago
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Production Optimization Lead – Precision Tube Mill

MVC Resources

Kuala Lumpur
On-site
MYR 80,000 - 100,000
2 days ago
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Logistics Ops & Allocation Analyst – Malaysia

Best Global Logistics Technology Malaysia

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Water Filtration Sales Specialist

Eichitoo

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Wealth Entrepreneurship Trainee — Leadership & Growth Path

Nuovo Paradigm Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Senior Tax & Accounts Executive - Malaysia

BBS Trust International

Kuala Lumpur
On-site
MYR 45,000 - 65,000
2 days ago
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Strategic Inside Sales & Partnerships Specialist

TP-Link

Kuala Lumpur
On-site
MYR 150,000 - 200,000
2 days ago
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Growth-Focused Affiliate Marketing Strategist

Blacksire

Kuala Lumpur
On-site
MYR 40,000 - 60,000
2 days ago
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Customer Experience & Events Coordinator

PPB Property Development Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Provider Intake Supervisor: Remote Ops & Coaching

Cigna

Kuala Lumpur
On-site
MYR 80,000 - 120,000
2 days ago
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Senior Python Backend Engineer for AI-Integrations

Ywvision Pte Ltd

Kuala Lumpur
On-site
MYR 50,000 - 70,000
2 days ago
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Logistics & Compliance Lead — 3PL/Import

Randstad

Kuala Lumpur
On-site
MYR 50,000 - 70,000
2 days ago
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Bilingual Content Moderator (JP/KR) – Onsite

Asia Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
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Content Reviewer (Japanese/Korean)

Asia Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
Be an early applicant

AI Engineer - 2-Week Hands-On Prototype Sprint

GECO Asia Pte. Ltd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
2 days ago
Be an early applicant

Remote Design & Video Editor: Creative Social Motion

Alpha Iota BPO Sdn Bhd

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
2 days ago
Be an early applicant

AI Engineer (Training Provided)

GECO Asia Pte. Ltd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
2 days ago
Be an early applicant

Travel Admin & Operations Coordinator

GLOBAL KRISH TRAVEL AND TOUR SDN BHD

Kuala Lumpur
On-site
MYR 20,000 - 100,000
2 days ago
Be an early applicant

Business Development Executive: Growth, KPIs & Rewards

Eternity Recruitment

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
Be an early applicant

Regional Retail Banking Sales Leader

Bank Islam

Kuala Lumpur
On-site
MYR 100,000 - 150,000
2 days ago
Be an early applicant

Sys & Network Administrator - Linux, Windows & VPN

Quick Suite Trading Malaysia Sdn Bhd

Kuala Lumpur
On-site
MYR 50,000 - 70,000
2 days ago
Be an early applicant

ADMIN ASSISTANT

GLOBAL KRISH TRAVEL AND TOUR SDN BHD

Kuala Lumpur
On-site
MYR 20,000 - 100,000
2 days ago
Be an early applicant

POSM & In-Store Designer - Remote, Night Shift

Rtist Handpick

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
2 days ago
Be an early applicant

Talent Acquisition Executive: Tech & Fintech Hiring Leader

FPT Software

Kuala Lumpur
On-site
MYR 60,000 - 80,000
2 days ago
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Bilingual Immigration Client Success Specialist
Exodus F&B 3 Sdn Bhd (Sushi Hiro)
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
2 days ago
Be an early applicant

Job summary

An immigration consultancy firm in Kuala Lumpur is looking for a Customer Service Executive to manage client inquiries and provide information on immigration programmes like MM2H and PVIP. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. This position offers a competitive salary and numerous benefits within a supportive workplace, ideal for those passionate about customer service.

Benefits

Annual Leave
Paid Sick Leave
Employee Discount
Year End Bonus
Public Holiday Allowance
Career growth opportunities
Training and development programmes
Friendly work environment

Qualifications

  • Minimum 2-3 years of experience in customer service, preferably in immigration or consultancy.
  • Ability to manage multiple tasks and work under pressure.
  • Knowledge of MM2H and PVIP programs is an added advantage.

Responsibilities

  • Serve as the primary point of contact for prospective and existing clients.
  • Provide accurate information on MM2H, PVIP and other immigration programmes.
  • Coordinate with internal teams to ensure smooth processing of client applications.
  • Handle customer complaints and resolve issues professionally.
  • Support marketing team by participating in events and seminars.

Skills

Communication skills
Interpersonal skills
Problem-solving skills
Customer service experience
Language proficiency (English, Mandarin, Malay)
Microsoft Office proficiency
CRM software proficiency

Education

Bachelor's degree in Business Administration or related field
Job description
An immigration consultancy firm in Kuala Lumpur is looking for a Customer Service Executive to manage client inquiries and provide information on immigration programmes like MM2H and PVIP. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to thrive in a fast-paced environment. This position offers a competitive salary and numerous benefits within a supportive workplace, ideal for those passionate about customer service.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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