Employee Relations Partner - APAC

TikTok; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global tech company is seeking an Employee Relations Specialist in Kuala Lumpur. The role includes managing ER cases, conducting investigations, and providing counsel on disciplinary actions. Candidates should have at least 3 years of employee relations experience and a strong understanding of Asia Pacific employment laws. Ideal candidates will demonstrate the ability to navigate complex business environments and build effective partnerships with stakeholders.

Qualifications

• At least 3 years of employee relations experience.
• Strong experience in partnering with key stakeholders.
• Understanding of Asia Pacific employment law is essential.

Responsibilities

• Manage ER cases and conduct independent investigations.
• Provide counsel on disciplinary actions and policy interpretation.
• Maintain detailed documentation of ER cases.

Skills

Employee relations management

Stakeholder engagement

Analytical skills

Job description

About The Team The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution.
• Conduct independent investigations, of complex HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions.
• Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region.
• Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis.
• Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions.
• Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices.
• Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decision-making.
• Examine trends to diagnose root causes and develop solutions to enable effective corrective actions.
• Ensure a coordinated and consistent case management approach to handling ER matters.

Qualifications

Minimum Qualifications

• At least 3 years of employee relations experience;
• Demonstrated strong experience in partnering with various key stakeholders and being an effective team player;
• Able to work within a complex, fast paced and challenging business environment;
• Demonstrated strong understanding of the Asia Pacific employment law and regulatory frameworks (exposure to, and a full appreciation of rulings related to disciplinary, warnings or other corrective actions is essential).

Preferred Qualifications

• Able to make good judgement for sensitive, complex and/or ambiguous situations;
• A demonstrated ability to partner effectively with key internal stakeholders including senior business managers;
• Confidence, gravitas and credibility together with a robust and resilient personality;
• Able to handle confidential information in a professional manner;

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.