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Process Executive - Provider Relations - Cantonese
Zusammenfassung
A global technology company is seeking a Process Executive in Kuala Lumpur to manage inquiries from network providers regarding medical cards and claims. The ideal candidate should have strong communication skills and at least 1 year of experience in healthcare or provider relations. Proficiency in Cantonese is required. This role offers a great opportunity for those willing to tackle new challenges.
Qualifikationen
- Must be native or proficient in Cantonese.
- 1 year of experience in provider relations or health insurance.
Aufgaben
- Handle phone call and email inquiries from network providers.
- Provide information on pre-authorization status and claims.
- Update and maintain accurate records of all inquiries.
Kenntnisse
Job Title: Process Executive - Provider Relations - Cantonese
Location: Malaysia
Language: Must be native or proficient in Cantonese.
Handle enquiries from network providers including but not limited to card acceptance / PA / outstanding claim status / contractual & fee review.
- Handle phone call and email enquiries from our network provider regarding the medical cards, pre-authorization, referrals.
- Handle enquiries related to contract renewal, fee review, portal access and movement notice.
- Provide information on pre-authorization status, Guarantee of Payment Letter and claims.
- Update and maintain accurate records of all inquiries and provider list.
- With 1 year of experience in provider relations or health insurance.
- Good communication and negotiation skills.
- Good analytical and problem-solving skills.
- Presentable and mature presentation.
- Outgoing personality and willing to accept new challenges.
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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