Workshop Operations & Performance Manager

Graduan; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local automotive service company in Penang is seeking a candidate to oversee workshop operations, ensuring revenue and productivity targets are met. Responsibilities include monitoring technician efficiency, ensuring compliance with training schedules, liaising with departments for expedited repairs, and preparing management reports. Candidates should be adaptable and ready to perform additional duties as required. This role offers opportunities for leadership and operational management.

Responsibilities

• Monitor workshop revenue daily and monthly, taking actions to meet targets.
• Ensure technician productivity and efficiency, addressing any issues.
• Recruit technicians as needed and ensure compliance with training schedules.
• Liaise with departments to expedite repair works and resolve customer complaints.
• Verify repairs meet standards and conduct final checks before delivery.
• Prepare and submit necessary reports as required by management.
• Perform additional duties as required by management.

Job description

A local automotive service company in Penang is seeking a candidate to oversee workshop operations, ensuring revenue and productivity targets are met. Responsibilities include monitoring technician efficiency, ensuring compliance with training schedules, liaising with departments for expedited repairs, and preparing management reports. Candidates should be adaptable and ready to perform additional duties as required. This role offers opportunities for leadership and operational management.