Workflow & System Executive

Lemonfridge Studio; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A creative-driven interior design firm is seeking a proactive Workflow & System Executive in Johor Bahru, Malaysia. The role includes managing internal operations via ClickUp, overseeing task management, and providing IT support. Candidates should possess strong organizational skills, proficiency in ClickUp, and the ability to track leads effectively. This position offers a collaborative work environment focused on detail and growth opportunities.

Benefits

Annual Leave

Medical Leave

Incentives

Commissions

Performance Bonus

Career progressions

Team activities

Qualifications

• Proficient in ClickUp or other project management tools.
• Comfortable using Slack and Google Drive.
• Fast learner with logical thinking and problem-solving abilities.

Responsibilities

• Build and maintain ClickUp spaces, custom fields, dashboards, and views.
• Assign leads to designers based on internal workflow rules.
• Handle all incoming emails and log enquiries into ClickUp.

Skills

ClickUp

Slack

Google Workspace

Detail Oriented

Chinese Language

Education

Diploma or Degree in Administration, Business, IT, or a related field

Tools

ClickUp

Slack

Google Workspace

Job description

This job is all about streamlining our internal processes as a Workflow & System Executive. You might like this job because it involves hands‑on tech work, managing tasks in ClickUp, and helping your team stay organized!

We are seeking a proactive and detail‑oriented Workflow & System Executive to support the company’s internal operations through ClickUp system building, lead allocation and tracking, and centralised email handling. This role involves hands‑on setup and maintenance of ClickUp spaces and dashboards, assigning and monitoring lead statuses, managing incoming enquiry emails, and providing basic IT and system support where needed. The ideal candidate is highly organised, tech‑savvy, and able to maintain internal systems with clarity, consistency, and accountability.

Job Description

ClickUp Setup & System Management

• Build and maintain ClickUp spaces, custom fields, dashboards, and views.
• Manage ClickUp automations, user access, and ensure system hygiene.
• Troubleshoot issues and ensure alignment with company SOPs.
• Handle all incoming emails: log enquiries into ClickUp, assign leads, or redirect to relevant teams.
• Support IT related issues, platform access, and liaise with vendors or internal stakeholders for troubleshooting.
• Manage onboarding / offboarding and support ad‑hoc admin tasks related to workflows, SOPs, or system maintenance.

Lead Allocation & Tracking

• Assign leads to designers based on internal workflow rules.
• Track lead updates, flag delays or irregularities to designers, internal stakeholders or CS team.
• Maintain clean data records and support internal dashboards.
• Generate daily, weekly, monthly and annual reports for management review.

Job Requirements

• Diploma or Degree in Administration, Business, IT, or a related field.
• Proficient in ClickUp (or other project management tools), Slack, and Google Workspace.
• Computer literate and comfortable using Slack and Google Drive, and open to learning new tools and platforms.
• Strong organizational skills with a structured approach to task execution.
• Fast learner with logical thinking and problem‑solving abilities.
• Detail oriented, organised, and systematic in managing tasks.
• Able to work independently and follow SOPs with minimal supervision.
• Good communication in English (Mandarin is a plus).
• Comfortable working across teams and supporting general IT and operational needs.

Join our dynamic team and play a key role in supporting the company's operations and success.

Skills

Slack (Software)

Google Workspace

Detail Oriented

Chinese Language

Company Benefits

Well Being

Feeling under the weather? We provide Annual Leave, Medical Leave for your well‑being.

Monetary Rewards

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.

Team Building

We organise various activities every month either outdoor or indoor to create develop a closer relationship among team members.

Career progressions

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.

Teamwork Culture

Teamwork is a core culture in our company. We support and thank each other and win together as a team! No Drama!

Lemonfridge Studio Sdn. Bhd. is a creative‑driven interior design firm dedicated to transforming spaces into meaningful, functional, and inspiring environments. Built on a passion for thoughtful design, we approach every project with fresh ideas, a collaborative spirit, and a commitment to precision. From residential homes to commercial spaces, our team blends creativity with practicality—ensuring every design not…