Wellness Community Concierge & Guest Experience

The Contrast Club; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A wellness-focused community space is seeking a Community Manager in Petaling Jaya, Malaysia. In this role, you will be the first point of contact, managing front desk operations, guest interactions, and building community relations. We're looking for a friendly communicator with a background in customer service or hospitality who is passionate about wellness and member engagement. Experience in a similar role is preferred. The position requires weekend availability and a commitment to creating an inclusive atmosphere.

Qualifications

• Past experience in customer service, hospitality, fitness studio, spa or wellness space preferred.
• Able to work weekends and peak windows.
• Passionate about wellness and lifestyle health culture.

Responsibilities

• Welcome and check in guests with warmth and professionalism.
• Manage bookings and customer inquiries.
• Build rapport with returning members and support community events.
• Maintain cleanliness and comfort at front desk and guest areas.

Skills

Friendly communication

Strong social EQ

Problem solving

Organizational skills

Attention to detail

Job description

A wellness-focused community space is seeking a Community Manager in Petaling Jaya, Malaysia. In this role, you will be the first point of contact, managing front desk operations, guest interactions, and building community relations. We're looking for a friendly communicator with a background in customer service or hospitality who is passionate about wellness and member engagement. Experience in a similar role is preferred. The position requires weekend availability and a commitment to creating an inclusive atmosphere.