Warehouse Team Leader

JD.COM; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics provider seeks a Warehouse Team Leader in Selangor, Malaysia. Responsibilities include supervising warehouse staff, overseeing daily operations, and enhancing efficiency. The ideal candidate has at least 1 year of experience and must be fluent in Mandarin. This role offers opportunities for process improvement and operational excellence.

Qualifications

• Minimum 1 year of experience in a warehouse team leader role or transport management.
• Strong knowledge of warehouse operations, including receiving and inventory control.
• Forklift certification or ability to obtain it is an advantage.

Responsibilities

• Supervise and lead a team of warehouse staff.
• Oversee the picking, inspection, storage, and shipment of goods.
• Identify opportunities for process improvement.

Skills

Warehouse operations knowledge

Problem-solving

Decision-making

Fluency in Mandarin

Tools

Microsoft Office

Job description

Our Company

JD Logistics (HKEX: 2618) is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.

About the Job

Key Responsibilities:

• Supervise and lead a team of warehouse staff by providing guidance, coaching, and support to ensure a productive and cohesive working environment.
• Oversee the picking, inspection, storage, and shipment of goods, ensuring accuracy and efficiency in all warehouse processes.
• Coordinate and prioritize daily work activities, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines.
• Communicate effectively with transporters to ensure timely and accurate delivery.
• Resolve any shipment issues promptly and efficiently in collaboration with transport partners.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Qualifications:

• Minimum 1 year of experience in a warehouse team leader role or transport management.
• Strong knowledge of warehouse operations, including receiving, inventory control, order fulfillment, and shipping.
• Excellent problem-solving and decision-making skills, with a proactive mindset focused on continuous improvement.
• Proficient in using computer systems and Microsoft Office applications.
• Forklift certification, or the ability to obtain certification, is an advantage.
• Fluency in Mandarin (speaking, reading, and writing) is a must, to ensure effective communication with internal teams and external partners.