Warehouse Team Leader

JD Worldwide; Port Klang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics provider in Port Klang is seeking a Warehouse Team Leader to supervise operations and lead a team effectively. The ideal candidate will have proven experience in warehouse operations, excellent problem-solving skills, and fluency in Mandarin to ensure communication with partners. Responsibilities include overseeing daily operations, maintaining inventory accuracy, and implementing best practices to enhance efficiency. Join a dynamic team committed to operational excellence in logistics.

Qualifications

• Proven experience in a warehouse team leader role.
• Strong knowledge of warehouse operations is required.
• Forklift certification is an advantage.

Responsibilities

• Supervise and lead a team of warehouse operators.
• Oversee inbound, inventory, and outbound operations.
• Identify opportunities for process improvement.

Skills

Warehouse operations knowledge

Problem-solving skills

Fluency in Mandarin

Proficiency in Microsoft Office

Tools

Computer systems

Job description

JD Logistics (HKEX: 2618) is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting‑edge technology.

Key Responsibilities

• Supervise and lead a team of warehouse operators by providing guidance, coaching, and support to ensure a productive and cohesive working environment.
• Oversee inbound, inventory, and outbound operations to ensure accuracy, efficiency, and smooth execution across all warehouse processes.
• Coordinate and prioritize daily work activities, including order picking, packing, and shipping, to meet customer requirements and delivery deadlines.
• Communicate effectively with transporters to ensure timely and accurate delivery.
• Resolve any shipment issues promptly and efficiently in collaboration with transport partners.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Qualifications

• Proven experience in a warehouse team leader role.
• Strong knowledge of warehouse operations, including receiving, inventory control, order fulfillment, and shipping.
• Excellent problem‑solving and decision‑making skills, with a proactive mindset focused on continuous improvement.
• Proficient in using computer systems and Microsoft Office applications.
• Forklift certification, or the ability to obtain certification, is an advantage.
• Fluency in Mandarin (speaking, reading, and writing) to ensure effective communication with internal teams and external partners.