Warehouse Specialist

JD.COM; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading logistics company in Malaysia is looking for a Quality Control Specialist to ensure compliance in warehouse operations. The role involves monitoring incoming and outgoing goods, conducting audits, and developing quality control procedures. The ideal candidate has a Bachelor's degree in logistics or a related field, strong analytical skills, and the ability to communicate effectively. Candidates with Mandarin and English language skills are preferred. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Strong understanding of quality management systems.
• Excellent attention to detail for identifying discrepancies.
• Ability to work in a fast-paced environment.

Responsibilities

• Monitor and inspect incoming goods for compliance.
• Conduct regular audits of warehouse storage areas.
• Inspect outgoing shipments to ensure product integrity.
• Develop quality control checklists and procedures.
• Track and analyze quality-related data for improvement.
• Collaborate with teams to resolve quality issues.
• Maintain records of inspections and results.
• Train warehouse staff on quality control procedures.

Skills

Attention to detail

Analytical skills

Communication

Team collaboration

Education

Bachelor’s degree in logistics, supply chain management, or a related field

Job description

About JD Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse management, line‑haul freight transportation, last‑mile delivery network, bulky items logistics, cold chain logistics, and cross‑border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third‑party‑operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.

JD Vanguard Program Overview

JD Vanguard is a strategic talent supply chain project of JD.com, aiming to build a team of young talent embodying the JD spirit and deeply rooted in frontline operations. With the phased goal of cultivating grassroots managers, it ultimately nurtures mid‑level managers who understand frontline operations and can drive strategic implementation. With the rapid growth of JD Logistics, the JD Vanguard Program is planned to be launched in different countries.

Work Location

Warehouse 2: METROHUB 2 - WAREHOUSE 2, LOT 109363, Persiaran Bukit Raja Kayangan/KU5, Bandar Bukit Raja 2, 41050 Klang, Selangor Darul Ehsan, Malaysia

Warehouse 4: Jalan Tun Perak 5, Perdana Industrial Park, 42000 Pelabuhan Klang, Selangor

Job Responsibilities

• Monitor and inspect incoming goods, verifying compliance with quality standards, specifications, and documentation (e.g., invoices, purchase orders) to ensure accuracy in quantity, condition, and labeling.
• Conduct regular audits of warehouse storage areas, checking for proper handling, storage conditions (e.g., temperature, humidity), and adherence to safety and hygiene protocols.
• Inspect outgoing shipments to confirm product integrity, correct packaging, and accurate labeling, minimizing the risk of defects or errors during delivery.
• Develop and implement quality control checklists and procedures to standardize inspection processes across receiving, storage, and shipping operations.
• Track and analyze quality‑related data (e.g., defect rates, non‑conformities, customer complaints) to identify trends, root causes, and areas for improvement.
• Collaborate with warehouse teams, suppliers, and logistics partners to resolve quality issues, implement corrective actions, and prevent recurrence.
• Maintain detailed records of inspections, test results, and corrective measures, ensuring compliance with internal policies and regulatory requirements.
• Train warehouse staff on quality control procedures, emphasizing the importance of accuracy and adherence to standards in daily operations.

Job Requirements

• Bachelor’s degree in logistics, supply chain management, quality management, or a related field.
• Strong understanding of quality management systems (e.g., ISO standards) and warehouse safety regulations.
• Excellent attention to detail and ability to identify defects, discrepancies, or non‑conformities in products and processes.
• Strong analytical skills to interpret quality data, identify trends, and recommend corrective actions.
• Effective communication and teamwork abilities, with the capacity to collaborate with warehouse teams, suppliers, and cross‑functional departments.
• Ability to work in a fast‑paced environment, prioritize tasks, and adapt to changing operational needs.
• Mandarin and English language skills are a plus.