Warehouse & Logistics Executive

Xiaomi Technology; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company is looking for a Warehouse Operations Support Specialist in Kuala Lumpur, Malaysia. The role involves coordinating daily warehouse operations, ensuring documentation accuracy, and supporting logistics activities. Candidates should have a relevant diploma or degree and 2–4 years of experience in supply chain or logistics. Familiarity with SOPs and working knowledge of systems like SAP is essential. This position requires strong coordination, communication skills, and the ability to work independently.

Qualifications

• 2–4 years of experience in warehouse, logistics, or supply chain operations.
• Exposure to external warehouse or 3PL operations is an advantage.
• Solid understanding of warehouse operations and inventory processes.

Responsibilities

• Support daily warehouse operations and manpower coordination.
• Ensure compliance with safety, regulatory, and hygiene requirements.
• Prepare and verify logistics billing statements.

Skills

Logistics

Warehouse Operations

Coordination

Problem-solving

Communication

Education

Diploma or Degree in Business, Logistics, Supply Chain Management

Tools

SAP

WMS

Job description

Key Responsibilities

Warehouse Operations Support (On-site & External)

• Stationed on-site to support daily warehouse operations, including manpower coordination and vehicle scheduling.
• Coordinate receiving, storage, and handling of spare parts and finished goods at external warehouse facilities.
• Ensure proper documentation, system transactions, and inventory accuracy.
• Support efficient space utilization, stock rotation, and replenishment activities.
• Assist in periodic inventory checks, cycle counts, and audits.
• Ensure compliance with safety, regulatory, and warehouse hygiene requirements.
• Coordinate defective stock disposal processes in accordance with company procedures.
• Perform additional operational duties as assigned.

SOP & 6S Execution

• Execute and monitor compliance with established SOPs for:
• Receiving
• Shelving & storage
• Stocktaking & cycle counting
• Picking & dispatch
• Reverse logistics handling
• Support implementation and upkeep of 6S standards (Sort, Set in Order, Shine, Standardize, Sustain, Safety).
• Report non-compliance, abnormalities, and improvement opportunities to management.

Order Fulfilment & Logistics Coordination

• Support timely and accurate order processing, picking, and dispatch activities.
• Coordinate truck scheduling and loading arrangements to improve turnaround time.
• Assist in coordinating East Malaysia sea freight shipments (to & fro), including documentation and follow-up with service providers.

Reverse Logistics & Defective Parts Handling

• Track defective part returns and ensure timely processing and closure.
• Support reverse logistics activities including:
• Scrap disposal
• Return to HK warehouse
• Local tender-related handling
• Maintain proper records, status tracking, and reporting.

Billing, Claims & Reporting

• Prepare and verify warehouse and logistics billing statements.
• Support follow-up on logistics claims cases (damage, loss, delays).
• Prepare regular operational reports (inventory accuracy, order status, reverse logistics progress).

Performance Monitoring & Improvement Support

• Monitor operational KPIs such as inventory accuracy and order fulfilment rate.
• Support continuous improvement initiatives and cost-saving actions.
• Utilize spare part management system and digital tools for transaction processing, tracking, and reporting.

Team Collaboration

• Work closely with internal teams (after-sales, logistics, finance) to ensure smooth operations.
• Coordinate with external warehouse operators and logistics partners.
• Provide on-the-job support and basic guidance to warehouse personnel when required.

Job Requirements

• Diploma or Degree in Business, Logistics, Supply Chain Management, or related field.
• 2–4 years of experience in warehouse, logistics, or supply chain operations.
• Exposure to external warehouse or 3PL operations is an advantage.
• Experience handling bonded goods is a plus.
• Solid understanding of warehouse operations and inventory processes.
• Familiarity with SOP-driven environments and 6S principles.
• Working knowledge of SAP, WMS, or similar systems.
• Good analytical and problem-solving skills.
• Able to work independently with clear instructions.
• Good communication and coordination skills.