Warehouse Department Manager

Decathlon Malaysia; Gelang Patah; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading sporting goods retailer in Malaysia seeks an experienced professional to manage human capital and ensure the safety of the team and property. Responsibilities include the development of personnel, maintaining a healthy workplace, and monitoring warehouse performance KPIs. The ideal candidate will have a strong background in logistics operations and human capital management, ensuring compliance with safety regulations and environmental initiatives.

Qualifications

• Experience in human capital management and logistics operations.
• Strong interpersonal and communication skills.
• Ability to ensure workplace safety and compliance.

Responsibilities

• Develop and manage human capital tailored to future challenges.
• Ensure team safety and a healthy work environment.
• Monitor performance KPIs for warehouse operations.

Job description

RESPONSIBILITY 1: Develop, enrich and take care of human capital

• Define a target human organization that is suited to the current and future challenges of the activity

• Recruit and onboard complementary talents, both internal and external, without compromising on our essential criteria

• Create conditions that ensure the well-being of the teammates

• Manage performance and take necessary actions to achieve objectives

• Support the development of the teammates on current and future skills.

• Ensure compliance with legal and contractual obligations and the company's code of conduct

• Create and foster an environment that encourages open dialogue with all stakeholders

RESPONSIBILITY 2: Ensure the safety of people and property.

• Ensure a healthy and safe working environment by looking after the team's mental health and psychological well-being.

• Ensure compliance with the internal regulations, safety instructions and legal framework.

• Ensure the continuous operation of the site through secured openings and closings of the warehouse as duty manager.

• Execute crisis management procedures (DRP) and site security measures to ensure business continuity.

• Analyze incidents and implement an action plan for each workplace accident.

• Know the site, the operation of each technical installation, and the location of emergency stops.

RESPONSIBILITY 3: Develop sustainable performance for the warehouse and its environment.

• Manage the operation and performance KPIs such as productivity, SOT, DOT, Quality control, Inventory and replenishment

• Co-construct a team project serving customers and teams aligned with the strategy of the warehouse.

• Co-write and adhere to an ambitious and achievable economic commitment within the area of responsibility.

• Monitor and adapt activities using standard economic tools and local piloting.

• Execute logistics operational standards for warehouse performance and efficiency to grow customer satisfaction.

• Understand United's strategies and support their implementation to enhance omni-channel performance.

• Execute the principles of sustainable development into our logistics activities.

• Support and participate in environmental awareness initiatives and events.

• Represent the logistics activity to internal stakeholders within the ecosystem.