Waiter/Waitress

Awadori Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local restaurant in Johor Bahru is seeking a dedicated individual for a customer service role. The ideal candidate will possess strong communication skills in both Bahasa Malaysia and English, alongside excellent leadership and interpersonal skills. Responsibilities include greeting customers, taking orders, and ensuring satisfaction throughout the dining experience. Knowledge of food safety regulations is essential. Benefits include EPF/SOCSO, annual leave, and meal provisions.

Benefits

EPF/SOCSO

Annual leave

Medical leave

Staff meal provided

Annual performance bonus

Training provided

Qualifications

• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Knowledge of food safety and hygiene regulations.
• Fresh graduate is welcome to apply.

Responsibilities

• Greet customers and hand out menus.
• Follow all relevant health department regulations.
• Take meal and beverage orders from customers.
• Deliver meals and beverages to tables.
• Check that customers are satisfied with their meal.

Skills

Communication in Bahasa Malaysia

Communication in English

Leadership

Customer service

Interpersonal skills

Problem-solving

Knowledge of food safety

Education

SPM education

Job description

• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.

Requirement

• Achieve at least SPM education.
• Has F&B experience is advantage.
• Fresh graduate is welcome to apply.
• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.

Responsibility

• Greet customers and hand out menus.
• Follow all relevant health department regulations
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Alcohol beverage will be served in the restaurant.
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Arrange table settings and maintain a tidy dining area
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

Benefits

• EPF/SOCSO.
• Annual leave.
• Medical leave.
• Staff meal provided.
• Annual performance bonus.
• Training provided.

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