Visa Project Counselor (Mandarin) – Travel & Commission

YMG Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A consulting firm in Kuala Lumpur seeks a Visa Project Counsellor who is fluent in Mandarin and English. The role involves coordinating visa applications, liaising with stakeholders, and providing customer support. Candidates should have over 2 years of experience in customer service or related fields. Benefits include a competitive salary plus commission, transport allowance, and company equipment provided. This position is integral in facilitating communication with clients and maintaining relationships for business success.

Benefits

Transport allowance

Performance bonus

Company phone

Company laptop

Uniform provided

Qualifications

• Fluent in Mandarin and English, preferably Cantonese.
• More than 2 years of customer service or banking experience.
• Excellent in document administration.

Responsibilities

• Coordinate visa application submissions and related matters.
• Work with Operation team for visa endorsements.
• Attend to prospects in consultations, professionally.
• Support the Marketing team during non-peak periods.
• Maintain organized records to meet deadlines.

Skills

Mandarin proficiency

Customer service experience

MS Office proficiency

Technical knowledge in social marketing

Stakeholder management

Education

Degree

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

A consulting firm in Kuala Lumpur seeks a Visa Project Counsellor who is fluent in Mandarin and English. The role involves coordinating visa applications, liaising with stakeholders, and providing customer support. Candidates should have over 2 years of experience in customer service or related fields. Benefits include a competitive salary plus commission, transport allowance, and company equipment provided. This position is integral in facilitating communication with clients and maintaining relationships for business success.