Pre-sales Manager

TTUKoffer; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Kuala Lumpur seeks an experienced Pre-sales Manager to act as a technical bridge between customers and internal teams. Responsibilities include managing customer engagements, delivering full pre-sales support, and leading project planning. Ideal candidates have over 8 years of experience, relevant technical qualifications, and strong communication skills. Competitive salary offered within the range of 9,000 to 16,000 RMB monthly.

Qualifications

• 8+ years of relevant experience in a similar role.
• Experience in technical consulting, pre-sales, or product management is a major plus.
• Strong knowledge of GSMA/3GPP specs is desirable.

Responsibilities

• Manage technical interface with customers to ensure effective communication.
• Deliver pre-sales support including technical documentation and demos.
• Define technical specifications and implementation requirements.

Skills

Technical consulting

Pre-sales support

Project management

Communication

Problem-solving

Education

BTech/BE/BS/MS in Electrical, Electronics & Communications or Computer Science

Job description

About the job V66Y69V6 | Pre-sales Manager

Job Title: Pre-sales Manager
Salary Range: 9,000 16,000 RMB (monthly)
Location:
Employment Type: Full-time

Role Overview

We are looking for experienced Pre-sales Managers who can serve as the technical bridge between customers and internal teams. This role takes ownership of the full customer engagement cycle from pre‑sales support to project leadership ensuring seamless communication, high‑quality delivery, and long‑term technical partnership.

Key Responsibilities

Own and manage the technical interface with customers, ensuring clear communication and alignment on project goals.

Deliver full‑spectrum pre‑sales support: understand customer needs, prepare technical documentation, and provide product demos.

Act as Customer Project Owner, managing project planning, timelines, and resources to ensure successful delivery.

Define detailed technical specifications, testing elements, and implementation requirements.

Provide continuous technical support, addressing customer inquiries and troubleshooting issues.

Analyse RFI/RFP requirements and prepare complete responses.

Build product testing plans and execute them.

Assess customer business processes and identify technical solutions and partnership opportunities.

Support sales teams to enhance process efficiency and synergy across accounts.

Provide feedback to product marketing and technical teams for roadmap refinement.

Assist in positioning new/existing products with customers, including roadmap presentations.

Offer expert support or training to other technical consultants.

Share insights on technical issues, products, and internal processes.

Proactively evaluate current tools and workflows and suggest improvements.

Qualifications

BTech/BE/BS/MS in Electrical, Electronics & Communications, or Computer Science.

8+ years of relevant experience.

Experience in technical consulting, pre‑sales, or product management is a major plus.

Preferred Experience

Ability to support product strategy discussions.

Background with SIM/eSIM platforms (SMDP+, SMDP/SMSR, Entitlement Server).

Strong knowledge of GSMA/3GPP specs: SGP 01/02, SGP 21/22, SGP 31/32, SIM Alliance, etc.

Experience working with mobile operators.

Advantageous if fluent in additional international languages.

Personal Attributes

Strong customer and business orientation.

Innovative problem‑solver with strong conceptual thinking.

Highly organised, detail‑oriented, and disciplined.

Self‑driven, independent, and capable of handling multiple priorities.

Willing to travel for customer meetings, workshops, and site visits.